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Business Profile

Property Management

Eagle Rock Management LLC

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Eagle Rock Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Eagle Rock Management LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.7

    Average of 23 Customer Reviews

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    Review Details

    • Stephanie R

      Date: 01/19/2023

      My apartment has been flooded and has extensive water damage on four different occasions. The utility closet and bedroom which is next to it contain mold that I suspect is black mold due to condensation that leaked into my room and living room. The toilet flooded my closet, bathroom and hallway and has caused water damage and loss of property. My dishwasher and sink have overflowed and something under my apartment flooded the carpet in random areas. And not my clothes washer is doing the same thing in a different area in my living room underneath my carpet. I have pictures of the closet that contains my AC unit and these pictures are horrific and wreak of black mold that is being pumped into my home through the vents. Management doesnt care and refused to address these issues. Corporate has done little to nothing in regards to these issues. I have a newborn and have requested a new unit but have yet to get a response. These are unlivable conditions and I plan on taking legal action if no one attempts to rectify the situation. Its been an ongoing issue and Ive tried my best to be kind, understanding, and patient but Im being ignored and nothing ever actually gets fixed. I will make sure to tell everyone and anyone who will listen to avoid anyone to the complex I live in and any other complex that is owned my eagle rock. I feel constantly sick- cough and congestion. At work or anywhere else is clears up. Theres obviously a serious mold issue which I have brought up and its been ignored. This is the type of place that comes out, sprays something then paints over the mold. This is not a safe place to live.

    • Kristina N

      Date: 11/06/2022

      Ive lived in one of their properties for many years. It was great at first, service wise, maintenance wise etc. The rent is now sky high, theyve added sewer and water, BUT I have put in numerous work orders/complaints for mice extermination over the last 4 months and no one has come. Funny how they only contact you if you owe a dime. No one should have to live like this its a disgrace.All the visitor spots are taken with cars covered up, no upgrades no painting nothing

    • Kyle J

      Date: 08/25/2022

      They recently acquired the building I live in and have since neglected it. Stuff is breaking and not getting fixed, management doesn't respond to anything, utilities mysteriously doubled in price when Eagle Rock took over, the ** and other amenities frequently just go out with little/no follow up.

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