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Business Profile

Marketing Programs

RealGrader

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Real Grader is a nightmare of a company that completely failed to deliver on anything they promised. After paying them in full upfront, I was met with silence for two monthsyes, TWO MONTHS before I even got a response! By the time they finally decided to respond, the person assigned to my account had quit, leaving me hanging. The replacement never showed up, and when I raised concerns, the supervisor, ******* ****, was equally useless and failed to resolve anything. Conveniently, they waited until after the 60-day to make contact making sure I couldnt dispute the charge. How shady is that? This company is run by frauds! Not only did they fail to improve my social media presence, but they also messed it up completelyleaving me with more problems than I started with. Despite numerous emails and requests, Im left with nothing but wasted time and frustration. Its shocking that a company this deceptive and ineffective is being promoted by CAR. Real Grader is an absolute scamstay away if you value your time, money, and business!

  • Initial Complaint

    Date:07/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    feb 24 they took total of **** from my account 2 different payment methods at an event **** for website with hosting 2 instacards one for me and my agent. I asked to refund for my agent the y said no and it was before 30 days, I asked for my card payment for both transactions and they never received it I asked for full refund of all services and then they pulled my website site down. This company is a fraud. I reported to FTC. Now they are holding my money and services. I want my money back and cancel all services.I want complete charge card print out for both of my payments for services. They wont give it to me.

RealGrader is NOT a BBB Accredited Business.

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