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Marvin Gardens Store

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Marvin Gardens Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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Marvin Gardens Store has 2 locations, listed below.

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    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromMegan L

      Date: 11/04/2022

      1 star

      Megan L

      Date: 11/04/2022

      Waiting for two years for a bird feeder. Ive called a million times, there is nobody to answer calls or respond to messages. DO NOT ORDER FROM THIS COMPANY

      Marvin Gardens Store

      Date: 11/14/2022

      Hello. We do not have a transaction for a *****************************. Is there a different name used to make the purchase? I have searched our emails and do not locate an email for you. I have searched our voice messages that are transcribed to emails locating 2 voicemails dating back to January 23, 2021. If you provide your complete information so I can locate a transaction for you ?Thank you

      Megan L

      Date: 11/17/2022

      Order #****** for a Droll Yankee Whipper Squirrel Proof Bird Feeder placed December 27, 2020 by me to be shipped to ***********************************

      Megan L

      Date: 11/20/2022

      Order #****** supposed to be sent to my parents *** and ***************************** for Christmas-in 2020.My voicemails from 2021 were never responded to and you all still havent filled my order

      Megan L

      Date: 11/21/2022

      Order #****** placed December 27, 2020

      Megan L

      Date: 11/27/2022

      Order #****** 12/27/20 to ***********************************

      Megan L

      Date: 12/06/2022

      Hey just popping in again to remind you that this hasnt been resolved.
    • Review fromPaul F

      Date: 10/29/2022

      5 stars
      I searched online for an Aquascape spillway bowl. Several retail companies did not have the item in stock. I ordered the bowl from Marvin Garden Store in NY. The cost was $479 and I ordered the bowl on 10/19/2022. On 10/22/2022 I sent an email inquiry and sent a website message to Marven Gardens asking for tracking and shipping information. Marven gardens got right back to me and told me the item was shipped out on 10/24/2022 and gave me the bill of lading information. The item was 135 lbs. On 10/25/2022 I received a telephone call from the freight company informing me the item would be delivered on 10/27/2022. The bowl was delivered and I was very pleased it was placed on a pallet, encased in dense foam and cardboard. There was no damage at all. The delivery was perfect. I was extremely pleased with the entire transaction and shipment of my spillway bowl. This was the most seamless process I have experienced for a large heavy item. Marvin Gardens, Discount Pond Supply and ****** ******* was spot on and I would recommend their services to anyone. I was extremely pleased with the entire process. I read the previous reviews and would have to say, I did not experience the issues they reported. I will purchase from Marven Gardens again.

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