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Business Profile

Market Survey

Life, Fun, and Everything Panel

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At 2 dollars a month I have accumulated **** points which is 62$ I have tried to redeem 50 of it and its not processed. Ive sent emails and now the site wont load up on any browser and I have 7. Ive left messages after I called. I need help as they are using a ** telephone number. Please help me. If you cant would you kindly forward to the correct ones attention. Thank you.

    Business Response

    Date: 08/24/2023

    We apologize for the inconvenience this panelist has experienced. Our panel website has been going through an update the last few days and is back online and functional. Any panelist that attempted to redeem their rewards during this period were credited back the amount that they attempted to redeem and are able to redeem on the new website. We don't have a record of this specific panelist, but we have reached out to them directly to determine the email address they have registered with us. Once we have that email address, we can investigate further and help them with any questions they might have.

  • Initial Complaint

    Date:03/20/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have done surveys on this website ********************************************** for more than 13 months and when I accumulate $25 I was able to redeem for a Gift card. So I redeemed for $25 ****** Gift Card. They have send me one but it was zero balance. After 3-4 days I contacted them and told them about this issue and I requested a replacement Gift card with $25 balance on it. They responded that they will look at it but nobody was answering my email anymore.

    Customer Answer

    Date: 03/23/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***********************



     

Life, Fun, and Everything Panel is NOT a BBB Accredited Business.

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