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Business Profile

Moving Assistance

Kimiya Services, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Assistance.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChristine L.

    Date: 09/06/2023

    1 star
    These are the most unprofessional people I have come across in a long time. The one mover reeked of marijuana so bad I could have gotten high off his stench. They were slow moving, talking to my neighbor about the cool cars in his garage, playing with my dog, packed the truck the wrong way and took an additional hour and a 1/2 to re-pack and re-organize. And yes they did charge me for that time. Upon my arrive to my new home I found 5 of the 15 moving blankets were still folded and not used while all and I mean all of my furniture was scratched, dented or had the paint of other items rubbed off on it. The truck was packed so poorly that the moving company at my new location commented on how bad it was.
    I was offered an hour refund and was told that was a courtesy. Ha-ha!!! Don't do me any favors, please. I asked about my damaged furniture and he basically blamed me for not having enough moving supplies for them. I had a small 16' truck with not a ton of furniture and remember, had 15 moving blankets that weren't all used. I never did get my refund!!!
    They really should not consider themselves "professional" because they are not even close. I would not have even given them 1 star if that was an option.
    Stay away from this moving company!!!

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