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Business Profile

Real Estate

Jettison Real Estate

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Jettison Real Estate's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jettison Real Estate has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/26/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want the property management people to rectify the situation by allowing me to move fix a thing, for instance my kitchen sink has been broken since two months after they “renovated”. If you see these people RUN … do not walk. To top it all off, I found a lovely private landlord so that I may move out of this volatile situation I am in being that I have a 1 year old child. And Sydney at their leasing office took it upon herself to smear my name to the new landlord and give me a poor review. 5 years of rental history down the drain because they are siding with the downstairs neighbor because I am a person of color and she is Caucasian.

    • Initial Complaint

      Date:05/02/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Me and my wife have been leasing in event space from the management company Jettison Property since December 2023. We have spent well over $10,000.00 in rent and there are consent water leaks, trash being left in the hallways. We are very frustrated and just tried of the many problems that are hindering are business to be successful.

      Business Response

      Date: 05/23/2024

      Thank you for your concerns. We have reached out to all tenants and have swiftly made the fixes that we could. We have answered every maintenance request in a timely manner and sending maintenance techs out to the property for repairs. Unfortuntely at this time, the owner has sold the building and this building is no longer under our management.

    • Initial Complaint

      Date:02/23/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Kept my things from me I keep calling and getting no answer just voicemail and no response now ******** cable contacts me for the equipment 299 charges. I want my things. 241-1200 ***** ****** my social worker also tried getting a response and left a message the only thing we can do

    • Initial Complaint

      Date:10/01/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Jettison Real Estate owned storage facility, ***** **** *** ****, ***. engaged in retaliation tactics against myself, a long-time customer. Ms. Rhoda N****, employee of storage facility, forced the termination of my storage unit leases and forced my move out, by informing me that I must move out all my property by September 30, 2022, due to the false narrative she provided to the business owner. After several unsuccessful attempts in reaching a person at Jettison Real Estate to make them aware of what they were allowing to occur at this facility by Ms. N****, I am now asking the Better Business Bureau for help in resolving this matter. Jettison Real Estate enabled Ms. Rhoda N**** to behave unprofessionally and target a customer. All false accusations made and retaliation methods used by Ms. N****, were in writing and attached to this complaint as supporting documentation. Due to Ms. N****'s irrational behaviors and the concern for my property, I have relocated all belongings to a different storage facility by the deadline set by Ms. N**** of September 30, 2022. I am asking for Jettison Real Estate to reimburse me all costs associated with this event. Finally, the units at ***** **** *** ***** **** were paid ahead by several months. Jettison Real Estate also owes these monies to me. More supporting documentation can be provided if needed.

    Jettison Real Estate is NOT a BBB Accredited Business.

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