Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Services

Monster Tree Service of Rochester

Reviews

Customer Review Ratings

5/5 stars

Average of 18 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMary J

    Date: 03/21/2025

    5 stars

    Mary J

    Date: 03/21/2025

    Excellent service, very professional staff. Answers all of my questions and pricing was very reasonable

    Monster Tree Service of Rochester

    Date: 03/24/2025

    Thank you for your positive feedback! We're glad to hear you had a great experience with Monster Tree Service of Rochester. If you have any more comments or questions, feel free to reach out!
  • Review fromKit S

    Date: 03/03/2025

    5 stars

    Kit S

    Date: 03/03/2025

    The service was FABULOUS !!!! The three men who came were professional and EXTREMELY polite and continuously interactive to ensure that they were pruning exactly the trees we wanted done and in the manner that we wished them to be trimmed. They cleaned the yard AND STREET of all the debris and made sure that there was nothing missed before they left. We would HIGHLY RECOMMEND them to anyone needing service OR ADVICE as they did not oversell the project, but gave us complete information before they started and only did the minimum necessary to make our trees healthy and "happy". Again - THEY ARE GREAT !!!!

    Monster Tree Service of Rochester

    Date: 03/03/2025

    Thank you so much for your review! We’re thrilled to hear that you had such a positive experience with our team. Professionalism, clear communication, and ethical tree care are at the core of what we do, so it’s great to know that our crew exemplified those values while working on your property. We really appreciate your recommendation and trust in us.
  • Review fromRoberta D

    Date: 12/31/2024

    5 stars
    A well Run service . They were respectful of my property and were experienced on how the tree was to be removed. I will highly recommend this company for removal of trees.
  • Review fromDonald M

    Date: 11/05/2024

    5 stars
    The go to tree service. Over the last 5 years, they have been not only responsive to our issues regarding tree health but also great work eliminating trees that are causing issues. The crew is fantastic with clean-up as well. They have helped in trimming some branches interfering with wires at no cost to us while being on the job for other issues. Price is comparable with other other reputable arborists.
  • Review fromDavid W

    Date: 10/08/2024

    5 stars
    Was very helpful with the information needed to watch the trees and the impact of the treatment. Good job overall.
  • Review fromThomas N

    Date: 09/06/2024

    5 stars
    Excellent service! Perfectly trimmed spruce trees. Meticulous clean up. Would highly recommend Monster Tree Service!
  • Review fromRichard S

    Date: 08/14/2024

    5 stars
    Alway pleased with their work, and Jay has a good crew working with him.
  • Review fromConstance H

    Date: 08/02/2024

    5 stars
    I've worked with Jason and Monster Tree for several years, and they've been wonderful. I think Jason really understands botany and can explain what's going on and what needs to be done. It's always done in a professional manner, whether it's pruning a huge tree or dealing with insect and disease problems. I definitely recommend them.
  • Review fromSherrill I

    Date: 07/26/2024

    5 stars

    Sherrill I

    Date: 07/26/2024

    Monster Tree Service did everything as expected. The men who took down the trees and disposed of them were very pleasant. We are very pleased with the result.

    Monster Tree Service of Rochester

    Date: 07/30/2024

    Thank you for taking the time to share your experience!
  • Review fromSandy M

    Date: 06/20/2024

    5 stars
    I am most impressed with Liz, who contacted me, on the phone and in person, to answer any questions I had. Plus, Sara who was here today to apply the treatment to my trees and bushes. I would highly recommend them and the company for any services that they offer. Thank You.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.