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Business Profile

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Wine Enthusiast Magazine

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Wine Enthusiast Magazine's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wine Enthusiast Magazine has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • David Inpyo L

      Date: 09/05/2023

      I purchased a wine fridge from Wine Enthusiast (through ******* about 7-8 years ago and from day one, the fridge's LED panel wasn't working properly (it was dark and I couldn't see the numbers). The LED panel was replaced at least 7 times and I still kept having the same issue. The last time I called was over a year ago and they only sent me the part and said it is out of warranty. I argued that it is a lemon since it had problems since the day I received it. I am disabled and cannot get around so it takes me a lot of effort to even write this complaint. The company takes no responsibility and told me I am out of luck.

    • Steve H

      Date: 08/17/2022

      I started a conversation with this business during a sale event. Albeit, I started late in the day, their sale was still on. After my last message I sent, I was informed their specialist was no longer available that day, however the sale was still active. The next day, and still today (8/17/2022) when looking at their website, an item is shown on the search page at one price, yet when clicking on the *** to bring up specifics, the price is $400 higher. I'm my opinion, they should honor the lower price. Especially since the same item has been shown on the search results page at the lower price 5 days AFTER I first alerted the company about it. They will not respond to my emails. Very disappointed that they will not respond. All I got from them is an apology of sorts, yet they still won't change the pricing on the search result page. That is just luring potential customers and misleading them.

    Wine Enthusiast Magazine is NOT a BBB Accredited Business.

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