Reviews
Customer Review Ratings
Average of 150 Customer Reviews
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Review fromJean S
Date: 06/10/2025
5 starsJean S
Date: 06/10/2025
MicroSec truly went above and beyond. My computer had no wifi was full of issues, and I felt completely stuck. Their remote tech team calmly handled everything fixed the wifi, cleared out a virus, and even installed the apps I needed. What really impressed me was how respectful and understanding they were. They also gave me a senior citizen discount, which meant a lot. It’s rare to find a computer repair service that’s this professional, patient, and genuinely caring. I’m grateful and will definitely turn to them for any future tech support.MicroSec
Date: 06/11/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromMichael S
Date: 06/05/2025
5 starsMichael S
Date: 06/05/2025
Rahul S***** from Microsec was excellent they fixed my refurbished Desktop very promptly and i would recommend Microsec from Waterford New York for all.MicroSec
Date: 06/09/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromVictor C
Date: 06/05/2025
5 starsVictor C
Date: 06/05/2025
Jude called immediately and gave me an overview of what he would be able to do. He was very efficient and obviously has a lot of expertise. He explained each step along the way and cleared up my problems. He also installed a different virus and malware program that should keep me protected going forward. Overall, I would definitely recommend MicroSec!MicroSec
Date: 06/09/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromWarren
Date: 06/05/2025
5 starsWarren
Date: 06/05/2025
very helpful, they fixed our Gmail issue very promptly. recommended email troubleshooting service.MicroSec
Date: 06/09/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromBrenda S
Date: 06/03/2025
5 starsBrenda S
Date: 06/03/2025
MicroSec has been exceptional every time I’ve needed email troubleshooting or PC optimization. I’ll continue relying on their remote support for my Windows 11 ****** laptop. Highly recommend them for anyone looking for fast and reliable computer repair.MicroSec
Date: 06/09/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromrobert k
Date: 05/27/2025
5 starsrobert k
Date: 05/27/2025
Microsec remotely fixed my ****** computer issues from Waterford, NY. Highly recommend them for PC optimization, virus removal, and remote computer repair. Thanks to the tech for the great helpMicroSec
Date: 05/31/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromFREDRIC H
Date: 05/10/2025
5 starsFREDRIC H
Date: 05/10/2025
I needed help with my HP laptop and reached out to MicroSec. They called me right away, which really impressed me. They were professional, friendly, and took the time to explain what they were doing in a way I could understand. Even though the computer repair was remote, I felt safe and comfortable especially as a senior.MicroSec
Date: 05/31/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromKathleen L
Date: 05/08/2025
5 starsKathleen L
Date: 05/08/2025
I was getting malware pop-ups on my computer, and I came across MicroSec who fixed my computer remotely all the way from Waterford, New York. Highly recommend them for their professionalism and work quality in their computer repair service.MicroSec
Date: 05/10/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromStanley S
Date: 05/07/2025
5 starsStanley S
Date: 05/07/2025
Jude and Rhul were fantastic with computer repair service! and best remote printer repair service.MicroSec
Date: 05/10/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!Review fromMartin R
Date: 05/07/2025
5 starsMartin R
Date: 05/07/2025
This was an excellent tech experience. Very patient and resolved all my issues with my HP printer and computer.MicroSec
Date: 05/10/2025
Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
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