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Business Profile

Cyber Security

MicroSec

Reviews

Customer Review Ratings

5/5 stars

Average of 150 Customer Reviews

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Review Details

  • Review fromJean S

    Date: 06/10/2025

    5 stars

    Jean S

    Date: 06/10/2025

    MicroSec truly went above and beyond. My computer had no wifi was full of issues, and I felt completely stuck. Their remote tech team calmly handled everything fixed the wifi, cleared out a virus, and even installed the apps I needed. What really impressed me was how respectful and understanding they were. They also gave me a senior citizen discount, which meant a lot. It’s rare to find a computer repair service that’s this professional, patient, and genuinely caring. I’m grateful and will definitely turn to them for any future tech support.

    MicroSec

    Date: 06/11/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromMichael S

    Date: 06/05/2025

    5 stars

    Michael S

    Date: 06/05/2025

    Rahul S***** from Microsec was excellent they fixed my refurbished Desktop very promptly and i would recommend Microsec from Waterford New York for all.

    MicroSec

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromVictor C

    Date: 06/05/2025

    5 stars

    Victor C

    Date: 06/05/2025

    Jude called immediately and gave me an overview of what he would be able to do. He was very efficient and obviously has a lot of expertise. He explained each step along the way and cleared up my problems. He also installed a different virus and malware program that should keep me protected going forward. Overall, I would definitely recommend MicroSec!

    MicroSec

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromWarren

    Date: 06/05/2025

    5 stars

    Warren

    Date: 06/05/2025

    very helpful, they fixed our Gmail issue very promptly. recommended email troubleshooting service.

    MicroSec

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromBrenda S

    Date: 06/03/2025

    5 stars

    Brenda S

    Date: 06/03/2025

    MicroSec has been exceptional every time I’ve needed email troubleshooting or PC optimization. I’ll continue relying on their remote support for my Windows 11 ****** laptop. Highly recommend them for anyone looking for fast and reliable computer repair.

    MicroSec

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromrobert k

    Date: 05/27/2025

    5 stars

    robert k

    Date: 05/27/2025

    Microsec remotely fixed my ****** computer issues from Waterford, NY. Highly recommend them for PC optimization, virus removal, and remote computer repair. Thanks to the tech for the great help

    MicroSec

    Date: 05/31/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromFREDRIC H

    Date: 05/10/2025

    5 stars

    FREDRIC H

    Date: 05/10/2025

    I needed help with my HP laptop and reached out to MicroSec. They called me right away, which really impressed me. They were professional, friendly, and took the time to explain what they were doing in a way I could understand. Even though the computer repair was remote, I felt safe and comfortable especially as a senior.

    MicroSec

    Date: 05/31/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromKathleen L

    Date: 05/08/2025

    5 stars

    Kathleen L

    Date: 05/08/2025

    I was getting malware pop-ups on my computer, and I came across MicroSec who fixed my computer remotely all the way from Waterford, New York. Highly recommend them for their professionalism and work quality in their computer repair service.

    MicroSec

    Date: 05/10/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromStanley S

    Date: 05/07/2025

    5 stars

    Stanley S

    Date: 05/07/2025

    Jude and Rhul were fantastic with computer repair service! and best remote printer repair service.

    MicroSec

    Date: 05/10/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromMartin R

    Date: 05/07/2025

    5 stars

    Martin R

    Date: 05/07/2025

    This was an excellent tech experience. Very patient and resolved all my issues with my HP printer and computer.

    MicroSec

    Date: 05/10/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!

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