We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Disability Access

Independent Home Products, LLC

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Independent Home Products, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Independent Home Products, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.75

    Average of 455 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • George M

      Date: 09/09/2022

      The tub/shower conversion came out as planned. The installers were on time, professional, and quite skilled. I am very pleased with the results.

    • Mary M

      Date: 09/01/2022

      I bought a walk-in bathtub from Independent homes. The installers were fantastic. They used tile removed during installation to give the tub area a nice completed look and I was up and running. I love my tub. I think everyone should own one. This company and its product are top notch.

    • Rosemarie C

      Date: 08/24/2022

      We had such a great experience with our install and the team they used to install our walk in deluxe model tub. We have been using it for a few weeks now and what a tremendous change is has been for mine and my husbands life. I would recommend this to anyone and to all my family and friends. We were treated very well by everyone and they even finished the install in 1 day like we were told. It was a painless transition and we really appreciate it. Independent Walk in tubs also come with a great warranty and from I can tell they really stand behind there word. We are looking forward to using this tub for a long time to come. I will giving them 5 stars! Great job Guys!

    • Joanne U

      Date: 08/18/2022

      Five star customer service! Very professional and courteous and they were able to help me in a timely manner.

    • Betty H

      Date: 08/11/2022

      We had the Independent Home walk in tub deluxe model installed. After using it two time for baths I wanted to just shower and the drain wasn't working right. I knew if it wouldn't drain and the water got above the edge of the door, I would not be able to get out so kept working the drain by opening and shutting it. I did not finish my shower but did get my hair washed.When i called Independent Home I was treated very well. They didn't have a technician to come out, but asked if we had a handyman that could put up the riser the techs did not install and check on the drain line. We did and before the handyman came, we also used the plunger on it and it was working when the handyman installed the riser. He helped me check it out.I was concerned about violating the warranty but when they suggested we get someone it was a big relief. I have been satisfied with the help I have gotten for our problem.The sales lady did a very good job explaining the product. I too find it is hard to get enough hot water for a bath so that issue *** need to be addressed in training the sales force. The installers did a good job mostly. I am looking forward to enjoying my walk in tub for many years. ***** * ***** *

    Independent Home Products, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.