Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Consultant

The Difference Card

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Consultant.

Reviews

This profile includes reviews for The Difference Card's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Difference Card has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKelly C

      Date: 05/02/2024

      5 stars
      I have the Difference Card through my employer. They not only contribute to my HSA but cover a large portion of a very high deductible plan. This year alone I have not had to go out of pocket for any medical and prescription services. It takes a minute to understand, but they have a bunch of helpful resource material that helped me understand how this works.
    • Review fromAshley B

      Date: 04/13/2024

      1 star
      My company had the difference card which switched my deductible to a high deductible insurance and this was supposedly going to cover the difference. Only it didnt. My son has autism and every week has lots of claims for therapy sent to the insurance company somewhere in the range of 15 claims a week for speech, OT, and ABA therapy which became very costly. I was told we could only receive $10.00 a claim on thousands of dollars worth of claims because they were a specialist. If youre someone who is very sick or has to see a specialist for therapies The Difference Card is a rip off.
    • Review fromGale D

      Date: 01/24/2024

      5 stars
      This review is very accurate. The company is incompetant . They keep sending the moneyn to the wrong places and our doctors are not getting paid
    • Review fromKimberly M

      Date: 01/17/2023

      1 star

      Kimberly M

      Date: 01/17/2023

      A+? Seriously? The level of **** provided by this company requires interpretive dance to explain, as mere words are not enough!
      They ******* me out of $300 when my company's temp HR Rep failed to mention i had health insurance. They "reimbursed" me covered expenses out of my own FSA money and then refused to actually reimburse me because the claims were too old.
      My HR Manager has a laundry list of complaints against them, since no employee in my company has been immune to their terrible service and representation. Their CS Reps are rude and intolerant. Run, don't walk away from contracting with company!

      The Difference Card

      Date: 01/18/2023

      ********************. Thank you for providing constructive feedback for our team. We apologize for the negative experience you had and would love to learn more about your experience so we can work towards a solution. Please contact ************ to get in touch with our team. Or, you can have your HR Rep reach out to their assigned Account Executive and they would be happy to work with your organization to make sure everything is running smoothly with The Difference Card.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.