Reviews
This profile includes reviews for SOS Roofing NY's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMelissa C
Date: 06/02/2025
5 starsGreat communication. Great team. Competitive quote. They fit me in quickly since I had a bad leak. Highly recommend.Review fromMichael S
Date: 05/31/2025
5 starsAmazing company to work with. From their office staff to the job site guys, they were very friendly and professional. I was worried it would be a nightmare, but SOS Roofing NY made it a dream! Thanks guys !Review fromClb B
Date: 07/03/2024
1 starClb B
Date: 07/03/2024
Contractor did not complete the job from the beginning. There contract stated the vents were included in the application of the roofing with the new shingles. They did replace boots on all the vents when they did the tear off. A week later it rained vents leaked and ruined drywall inside our bathrooms. I called them they never returned my calls. Now they are voiding our contract and are charging us 500.00 for each vent boot. Very rude people.
SOS Roofing NY
Date: 07/06/2024
Please feel free to contact us directly with any questions or concerns. We completed all aspects of your contract. We have returned each phone call and had a foreman on site within 48hrs from your first call. Your warranty was voided because you installed tar around all the penetrations on your new roof. It is clearly stated in your warranty from ***** ******* that doing such will void your warranty.Review fromLinda O
Date: 04/05/2024
1 starLinda O
Date: 04/05/2024
Not satisfied with SOS roofing workmanship. This has been a stressful experience. My roof has a code violation and is still incomplete since last year!SOS Roofing NY
Date: 07/06/2024
*****- please reach out to us with any questions or concerns. We have spoken with the Code Enforcer of Syracuse on multiple occasions and he has reassured us that your new roof meets all the code requirements. Thank you!Review fromCharlie M.
Date: 04/12/2023
5 starsSOS Roofing was great to work with from start to finish. Their pricing was competitive, the crew worked efficiently, and my new roof is beautiful!Review fromChuck G
Date: 03/22/2023
5 starsExcellent company. The employees are very friendly and professional. I highly recommend!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.