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Business Profile

Durable Medical Equipment

Almaz Med Supply Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Durable Medical Equipment.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/18/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Almaz fraudulently charged ******** and my BCBS $24,240.00 for non-services dated 03/22/2024 - 10/21/2024. I never heard of these people, but obviously both of my insurance companies have, because neither of them paid. The charges are bogus, and I want you to relay my complaint to the proper authorities in the state where Almaz corporate offices are located.

    Customer Answer

    Date: 05/12/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    **** *******

  • Initial Complaint

    Date:04/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transactions Aug 2024/sept 2024 8,280.00$Rejected by Medical Mutual Pd by ******** reason given aligate supplies ( wound care????Next day received a claim from ******** for 1,615.68$for an arm meter for continuous blood results for diabetes.i DO NOT Hav Soooooo the supplier is ..Almaz Supply Out of ny ********************************************************** I spoke to everyone from bbb **************** **** general office Ohio senior health Oh **** of insurance Senior ******** portal Called left simple message no person information to Almaz ohhhhh surprise no call bk left generic message And ******** office in ******** Found the local un satisfactory as far as the ********************** given , I dont like and have never left negative review BUT !!!! I sure am now !!!!!!!!!!!Id #************ Claim#************** Received another claim Received Notice April 4th2025 January 4th2025 2,067.48$ for a meter for arm and ***** services for wound care same company Almaz med supply says claim period's May 8th to Nov 6th2024 Soooooooo I cant even think let alone tell you anymore information!!!!!I am shocked I never thought evvvvvver that since I was 16 had original ******** Card I now have to have a new one !!!Our major cc ******* card Have been hacked also after all this I thought Id take a pill for a headache thats actually frightening I was done now pay pay tried to scam me out of 610.$Im logging out of every single thing on my ph I will not buy anything online Im getting off ******** and any social media sites I was told buy apple extra securi** is a loss n cant trust them either with information Im completely aggravated Agitated And hit the wall, Im a nice person but could hurt someone right now !!!Sorry for long explanation but. lol you asked for it sooooo here it is ** for your kindness, for your patience and understanding all of you except my. Experience with local ******** sorry but it is what it is so I suggest being patient more empathetic. **

    Customer Answer

    Date: 05/12/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ****** *****

  • Initial Complaint

    Date:04/07/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent billing to ******** on my insurance accounts. 05/09/24, 06/10/24, 07/10/24, 08/09/24, 09/09/24, 10/09/24, and 11/08/24 billed to insurance for each of these dates, totaling $2,606.00 for diabetic supplies. These are diabetic products and I do not have diabetes nor does anyone in my family. I have never heard of this company, never been to *************, and I am very concerned about how they got my information.******** is aware of this scam and I have reported this to their fraud department. Total billed to my insurance $2,606.00 to date.

    Customer Answer

    Date: 05/03/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ***** *****

  • Initial Complaint

    Date:04/01/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Approximately $10,000 of invalid claims were filed on my ******** account, of which ******** paid $6,300. I have notified ******** that I have never used the services of this company and I suspect ******** fraud.

  • Initial Complaint

    Date:04/01/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Continuous glucose monitor was billed through this supply company, including other supplies and none of these were ordered by my doctors. Dates range from May24-November, 2024 and August 30-October 30, 2024.I found this out through my ******** statement. Take my kids I could be built $2131.80 and additionally $515.84.

    Customer Answer

    Date: 04/28/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ******* ******

  • Initial Complaint

    Date:03/31/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Almaz filed with ******** for durable medical goods that were never order for me or received by me for the amount of $8,280.00 company has never answered my calls to explain

    Customer Answer

    Date: 04/24/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ***** **********

  • Initial Complaint

    Date:03/20/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Almaz Med Supply *** billed ******** and Anthem for Items that I never requested or received. Glucose monitor and monthly supplies that I never requested or received. Both ***************** have paid and continue to pay these fraud bills. Almaz Med Supply, ***, *************) *****************************************************************************

    Customer Answer

    Date: 04/13/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ****** ****

  • Initial Complaint

    Date:02/26/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent billing to ******** and United healthcare on my insurance accounts. 8/12/24, 9/11/24, 10/11/24, 12/9/24 billed to insurance for each of these dates $2,760.00 for gel wound pads. This is a diabetic product and I do not have diabetes nor does anyone in my family. I have never heard of this company and I am very concerned about how they got my information. ******** and ***************** are aware of this scam and I have reported this to their fraud department. Total billed to my insurance $11,040.00.

  • Initial Complaint

    Date:02/18/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a complete and total FRAUD! They submitted SEVEN claims dated from May 8 2024 to Nov 6, 2024 and charged ******** $2606 for "equipment and supplies" which were never prescribed, never requested, never delivered. I never saw the doctor whose name they used on the prescription. ******** paid $2007 to this company. Telephone messages left on the company phone number were never answered. The owner ***** **************** *s listed as residing at the same address as the company he owns. This fraud should be prosecuted, all the money paid by ******** recovered.

    Customer Answer

    Date: 03/14/2025

    Better Business Bureau:

    At this time, I have not been contacted by Almaz Med Supply Inc. regarding complaint ID ********.

    Sincerely,

    ******** *******

  • Initial Complaint

    Date:09/06/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was mailed a back brace and two arm braces unsolicited and cannot reach customer service. I believe it's a ******** scam.

Almaz Med Supply Inc. is NOT a BBB Accredited Business.

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