Reviews
Customer Review Ratings
Average of 290 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRaymond A
Date: 07/02/2025
5 starsRaymond A
Date: 07/02/2025
******* came to my house since my a/c wasn't working. He was very professional and let me know the problems my a/c was having and some different options on what could be done. Thank you *******!
J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, *******! We’re so glad ******* was able to help diagnose your A/C issue and walk you through the best options. His professionalism and clear communication are exactly what we aim for on every call.
We’ll be sure to pass along your thanks — ******* will appreciate the shoutout!
Thanks for trusting J&J. We’re always here when you need us! ??Review fromLadd H
Date: 06/27/2025
5 starsLadd H
Date: 06/27/2025
Very efficient, professional, and accomadating. Cleaned up after themselves. Highly recommended.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/30/2025
Thank you so much, Ladd! We’re thrilled to hear our team delivered the professional, clean, and accommodating service you deserve. We take pride in leaving your home better than we found it—and we’re grateful for the recommendation! If you ever need us again, we’ll be ready.Review fromBill C
Date: 06/27/2025
5 starsBill C
Date: 06/27/2025
Ron was both professional and pleasant. His plumbing knowledge was incredible. I will highly recommend both Ron and J&J Plumbing.
Bill CJ&J Plumbing, Heating, Cooling, & Electric
Date: 06/30/2025
Thank you, Bill! We’re so glad Ron made such a strong impression—he brings incredible skill and a great attitude to every job. We appreciate your kind words and your recommendation. We’re here whenever you need us!Review fromMike B
Date: 06/24/2025
5 starsMike B
Date: 06/24/2025
I can't come up with enough superlatives to describe the service that was provided by ***** *. And ****.We needed our electrical panel replaced and ***** stayed until 9 on Thursday night and him and **** started until 6 on Friday to ensure our electricity was restored as it was going to be in the 90s over the weekend. They definitely took a vested interest in making sure we would have air conditioning for the weekend. They were very thorough in explaining what needed to be done and why. They were knowledgeable, professional and personal.Absolutely outstanding service. I would highly recommend J&J plumbing and electrical.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/25/2025
Thank you, Mike!
We truly appreciate your thoughtful words and are so glad Scott W. and Ryan delivered the outstanding service you described. Their commitment to staying late and working through the next day to restore your power—especially before a hot weekend—shows just how dedicated they are to our customers’ comfort and safety. Thank you for recognizing their professionalism and care. We’re honored to have earned your recommendation and grateful you chose J&J!
— The J&J Plumbing, Heating, Cooling & Electric TeamReview fromMatthew W
Date: 06/22/2025
5 starsMatthew W
Date: 06/22/2025
***** C, the electrician, did a fantastic job today. He resolved the electrical issue we had, completed a full system check, and discussed several other electrical concerns we had. ***** resolved two safety issues today and we scheduled another time for him to complete some non-urgent electrical maintenance. We were super impressed with his communication, empathy, knowledge, and professionalism. Overall excellent experience.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/25/2025
**** you, *******!
Were so glad to hear about your excellent experience with ***** *. His communication, attention to safety, and thorough approach are exactly what we aim to deliver every time. Were grateful you trusted us with your homes electrical needs, and were happy ***** was able to resolve your concerns while setting up next steps for ongoing maintenance. Thank you again for the thoughtful reviewand for choosing J&J!
The J&J Plumbing, Heating, Cooling & Electric TeamReview fromSacha B
Date: 06/20/2025
5 starsSacha B
Date: 06/20/2025
******* was kind, patient, knowledgeable, and courteous. Im a single mom so he even took the time to explain things to my Dad as well so I had a good understanding of the issues and what needed to be done. He came up with a solution to keep my house cool while I wait to have a new air conditioner installed. He was wonderful!!J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you so much, *****! We’re thrilled to hear how kind, patient, and knowledgeable ******* was during your visit. Taking the time to make sure you and your dad fully understood the situation is exactly the kind of care we aim to provide — especially when it comes to keeping families comfortable and informed.
We’ll make sure ******* sees your kind words. He’ll be so glad to know he made a difference!Review fromMike K
Date: 06/19/2025
5 starsMike K
Date: 06/19/2025
J&J ****************************************************************** employs an electrician named ***** *******. He set up and walked my wife &I through our new our new portable generator temp power system, saving us a lot of money. Power outages are no longer an issie for us. Thanks ***** & thanks J&J for having the best people on your staff!J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ****! We’re so glad ***** was able to set you and your wife up with a reliable temporary power system — and even better that it’s saving you money and peace of mind during outages.
***** is a true pro, and we’re proud to have him on the team. We’ll be sure to pass along your kind words!
Thanks again for trusting J&J — we’re always here when you need us! ??Review fromGina C
Date: 06/17/2025
5 starsGina C
Date: 06/17/2025
****** and **** * were very professional and courteous. Showed up on time. We couldn't be more happy with the service. Reasonably priced.Would definitely recommend.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ****! We’re so glad to hear ****** and **** *. provided timely, courteous, and professional service. It’s always our goal to deliver great work at a fair price, and we’re thrilled to know you were happy with the experience.
We truly appreciate the recommendation and the opportunity to serve you!Review fromMarcellene W
Date: 06/17/2025
5 starsMarcellene W
Date: 06/17/2025
June 17, 2025: Again J&J came to my rescue to fix a leaking spigot on the outside of my home. Among my reasons for staying with this company is their personel (**** *.) and their professional attitude with customers. Their Club Plan saved me $$ and worth every *****. Their work has been; quality, efficient, timely, and communication is above par.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you so much, **********! We’re honored to be your go-to team and are thrilled to hear **** *. and the rest of our crew continue to deliver the kind of professional, timely, and high-quality service you can count on.
We’re especially glad the Comfort Club Plan has been saving you money — it’s designed exactly for customers like you who value care and consistency. Thanks again for your continued trust and kind words!Review fromMichael G
Date: 06/17/2025
5 starsMichael G
Date: 06/17/2025
******* was profession and knows air conditioning. He explained every thing well.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, *******! We're glad to hear Darnell delivered the kind of knowledgeable, professional service we strive for. It’s great to know he took the time to explain everything clearly — that’s the J&J way!
We appreciate your review and the opportunity to serve you. ??
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.