Reviews
Customer Review Ratings
Average of 290 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTyler R
Date: 06/17/2025
5 starsThe comfort advisor explained everything I needed to know and the installers did a great job. It was an awesome experience all around.
J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, *****! We're so glad to hear that your experience with our comfort advisor and installation team was smooth and informative from start to finish. It means a lot to know everything was clearly explained and expertly installed.
We appreciate your trust in J&J and are always here when you need us! ??Review fromPaul H
Date: 06/12/2025
5 stars**** *. and **** *. expertly handled a very difficult job repairing some very old piping. They were very professional, did an excellent job, and cleaned up thoroughly when finished.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ****! We’re so glad to hear that **** *. and **** *. were able to expertly handle the challenge of repairing those old pipes. Their professionalism, attention to detail, and commitment to leaving the space clean are what we strive for every day.
We truly appreciate your kind words and the opportunity to serve you! ??Review fromRobert H
Date: 06/10/2025
5 stars****** was great. He had the problem diagnosed, ordered parts, and swapped out my 50 gal water heater in 2 1/2 hours. Quality workmanship.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/11/2025
******,
Thank you for sharing your positive experience with ******! Were thrilled to hear that he was able to quickly diagnose the problem and replace your water heater efficiently. At J&J Plumbing, Heating, Cooling, & Electric, we always strive to deliver top-quality workmanship, and were glad to know ****** met your expectations.
If you need any further assistance, dont hesitate to reach out. We appreciate your trust in us!Review fromDAVID M
Date: 06/08/2025
5 starsExcellent job by **** *. of J&J Plumbing on June 4, 2025, repairing a broken connection embedded inside a concrete wall. Courteous, professional, helpful, and competent.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/11/2025
Hi *****,
Thank you for your kind words about **** *.! Were so glad to hear that he was able to successfully repair the broken connection, even in such a challenging location. We take pride in providing courteous, professional, and competent service, and its wonderful to know that **** delivered on all fronts.
If you ever need assistance in the future, dont hesitate to reach out. We appreciate your feedback and your trust in J&J Plumbing!Review fromGary C
Date: 06/07/2025
5 starsThe tech. Was ******* , very thorough & professional. Thank you. Yes yes yesJ&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ****! ?? We’re thrilled to hear that ******* provided such thorough and professional service. Your “yes yes yes” says it all — and we’ll definitely pass that along to him!
We appreciate you choosing J&J and look forward to helping whenever you need us.Review fromShonnetta H
Date: 06/06/2025
5 stars**** was both informative and professional. He addressed all my questions and concerns thoroughly.J&J Plumbing, Heating, Cooling, & Electric
Date: 06/09/2025
Hi Shonnetta,
Thank you so much for taking the time to share your experience! Were thrilled to hear that **** provided both informative and professional service. It's incredibly important to us that all your questions and concerns were addressed thoroughly, and it sounds like **** delivered just that.
Well be sure to pass along your kind words to himfeedback like yours makes our day and keeps us motivated to keep doing our best. If theres ever anything more we can do for you, dont hesitate to reach out.
Thanks again for choosing J&J Plumbing, Heating, Cooling, & Electric!
Warm regards,
The J&J TeamReview fromAnn C
Date: 06/05/2025
5 starsThank you, *** and ****, for promptly identifying problems with outlets both in my basement and outside. You clearly explained what needed to be done and completed the work in a timely fashion. New lighting in the basement also addressed safety issues in my home. You were very professional! I highly recommend these two.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ***! We’re so glad *** and **** were able to promptly identify and resolve the electrical issues in your home — and that the new basement lighting helped improve safety. Their clear communication and professionalism make them a great team, and we’re thrilled to hear they made such a positive impact.
We appreciate your kind words and recommendation!Review fromDonna B
Date: 06/03/2025
5 stars*** and his helper ******* went above and beyond to help me with my electrical issues - highly recommend!J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, *****! We're so glad *** and ******* were able to go above and beyond to resolve your electrical issues. Their dedication and teamwork are what we strive for every day.
We truly appreciate your recommendation and the opportunity to serve you!Review fromLaurie S
Date: 05/31/2025
5 starsGreat from start to finish! ***** and his electric crew were knowledgeable, explained what they were doing, personable, respectful of my house, and left the work area clean. These 3 guys were a great team!J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, ******! We're so happy to hear ***** and the electrical crew delivered a top-notch experience from beginning to end. It’s great to know they took the time to explain everything, treated your home with care, and worked as a true team. That’s exactly what we aim for!
We appreciate your kind words and are grateful for the chance to serve you!Review fromBeverly S
Date: 05/29/2025
5 starsRespectful, knowledgeable and informative about service I needed to have done. Also left the area clean and removed all debris.J&J Plumbing, Heating, Cooling, & Electric
Date: 07/07/2025
Thank you, *******! We're so glad to hear our team provided respectful, knowledgeable service and kept everything clean and tidy. Making sure you're informed and your home is well cared for is always our priority.
We truly appreciate your kind words and the opportunity to serve you!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.