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Business Profile

Moving and Storage Companies

BAMM Moving & Cleaning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Complaints

This profile includes complaints for BAMM Moving & Cleaning's headquarters and its corporate-owned locations. To view all corporate locations, see

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BAMM Moving & Cleaning has 2 locations, listed below.

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    • BAMM Moving & Cleaning

      1696 OH-125 Amelia, OH 45102

    • BAMM Moving & Cleaning

      7919 J. Bolender Road Felicity, OH 45120

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/02/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company name Bamm movers owners name is M*** . He sent 2of his movers out to move me. My dresser is brand new there was not a mark on it . When D***** and J** got finished with moving it it has chunks of wood missing. I called M*** and told him about it and ask him what he was going to do about fixing the problem he got real hateful and his exact words were not a dam thing good luck on getting it fixed it was not his responsibility to make sure it got fixed. All I want is my dresser fixed or replaced. It did not look like that when they moved it. When they brought it up the steps on the Dooley hitting every step imaginable that is when the damage got done and you can see that my dresser was dragged. It sounded like the toolbox going down the stairs on the Christmas movie home alone. I’m not trying to start any problems. I just want my dresser fixed. It’s brand new and it did not have a scratch on it until the movers came in here and moved it up the steps . $5,000

      Business Response

      Date: 01/13/2025

      The customers furniture was loaded by us from and storage unit that another party or herself had placed it in the unit.  Furniture was scuffed and damaged when we arrived we had no part in the damages at any point.  

    • Initial Complaint

      Date:02/20/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I used BAMM Moving on December 14th. In the process of moving, they busted our front door trim, gouged and scratched the refrigerator, and gouged the flooring at the front door. Mike W********** (owner?) came out and started a repair on the front door which he never finished. The door is still damaged and nothing was ever done about the refrigerator or the flooring damage. Mike hasn't returned any of my phone calls in weeks! We paid almost $2,400 for their service! Nothing has been resolved!

    BAMM Moving & Cleaning is NOT a BBB Accredited Business.

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