We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Remodel Contractors

Trusted Above All Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

This profile includes complaints for Trusted Above All Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Trusted Above All Contracting has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/19/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In March 2025, I hired *** C****** from Trusted Above All Contracting to repair a fallen gutter on my home. After receiving funds from my insurance company, I paid him in full. Since then, he has repeatedly told me he would come “the next day” to complete the work, but he never showed up.

      I contacted him daily for weeks, but for over a month now, there has been no response. His phone number no longer works, and the job remains unfinished.

      I later discovered that under the single business name, Trusted Above All Contracting, he has used three different addresses—one in Kentucky, one in Batavia, and Cincinnati. These are not separate branches; he is the sole owner, and it appears he uses multiple addresses to mislead people and avoid being held accountable.

      This has left my home unrepaired for months, and I believe this was a deliberate scam.

    • Initial Complaint

      Date:03/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      3/11/2023
      I hired this contractor to install a drop ceiling and 8 can lights in my unfinished basement. There were several delays in this small portion of the project. This company has no concept of being at the job when they say they will be.
      Incorrect installation of 8 can lights in a drop ceiling to also be installed. No cable clamps (that are required) on all 8 lights and 1 wall switch. Incorrect wall switch box that sticks out away from the wall by 1/4". (A shallow wall switch box is available for this condition) The contractor would not agree to change the installation per our request. We paid a deposit by check to the business name below in the amount of $1200.00 which they do not plan to return any portion of. We asked them to leave our property after they refused to fix the poor unacceptable workmanship. The can lights were pre-purchased by us. And we also provided all additional electrical wires. The only materials the contractor purchased were 1 incorrect wall switch box, 1 double wall switch, and 1 double wall switch cover plate. it would have taken less than 1/2 of the 8 hrs it took the subcontractor had they done the installation that was required. They kept saying there is more than one way to do this installation. The way the lights are installed, they will not rest on the drop ceiling tracks with the dust seal keeping dirt and insulation particles from entering the room. We even showed them the exact installation online by the light manufacturer. At this point, they refused to at least fix the incorrect wall switch and left the premises. The wire we had was not the wire required by the light mfg. either. This company did not bother to read any instructions or have any clue how to complete proper electrical work.

      Business
      Trusted Above All Contracting, LLC
      Timothy C******
      1202 Elklick Road
      Batavia, OH 45103
      ###-###-####

    Trusted Above All Contracting is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.