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Business Profile

Property Management

Big Guy Properties LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has filed a total of 5 false evictions on my name and record which has caused me and my child pain and suffering. This company refused to remove the evictions from my personal record. I would like the removal of the evictions or money for pain and suffering.

    Customer Answer

    Date: 02/07/2023

    Address* **** ******* ** **

    ******* **** *****



    ***** ******* ************

    Business Response

    Date: 02/13/2023

    Ms. ******* signed a lease with the previous owners of **** ****** *** in 2017 prior to our ownership. She and the other occupants in the unit were evicted because they were all listed as lessees. When the eviction and writ were granted, Ms. ******* contacted us to have her name removed (06/2022). We agreed to honor the removal or seal of the eviction if she could show proof from the previous owner that she had legally vacated, and no longer resided in the unit when we purchased the property. She has never provided us with the requested information. 

    Sincerely, 

    ******* ***** 

    Property Manager 

    Big Guy Properties 


Big Guy Properties LLC is NOT a BBB Accredited Business.

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