Chimney Cleaning
Best Chimney CareAbout
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On July 5, 2023, BBB contacted the business regarding its continuous use of testimonials/reviews in its online advertising. According to BBB Code of Advertising, advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support.
As a resolution, BBB is requested that the unverifiable BBB reviews advertised be discontinued. As of August 4, 2023, the business continued to advertise the testimonials/reviews and has not responded to letters sent.
About This Business
Products and Services
Years in Business: 37
Business Details
- Local BBB:
- BBB Cincinnati
- BBB File Opened:
- 10/7/2002
- Business Started:
- 1/1/1988
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Best Chimney and Roof Care
- All Year Around Chimney
- All About Chimneys
- Business Management:
- Mr. Ron Lane, Owner
- Number of Employees:
- 8
Additional Contact Information
- Principal Contacts
- Mr. Ron Lane, Owner
- Customer Contacts
- Mr. Ron Lane, Owner
- Additional Phone Numbers
- Other Phone: (513) 401-3770
- Other Phone: (937) 707-2075
- Other Phone: (859) 940-6678
- Additional Email Addresses
- Complaint: Email this Business
- Inquiry: Email this Business
- Customer Service: Email this Business
Additional Information
- Payment methods
- Visa, MC, Discover, American Express, Cash and Check
- Business Categories
- Chimney Cleaning, Chimney Repair, Chimney Sweeper, Chimney Liners, Chimney Cleaning Equipment, Prefabricated Chimneys
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.