Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Chimney Repair

Chimney Works Inc.

Reviews

Customer Review Ratings

4.64/5 stars

Average of 44 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole I

    Date: 01/20/2023

    5 stars
    Very professional & Jeremy was wonderful to work with!!!! On time & helpful.
  • Review fromChris K

    Date: 01/10/2023

    5 stars
    Ben S****** inspected our chimney and fireplace earlier this winter and I cannot recommend him enough. He was exceptionally professional, polite, and punctual. The inspection was thorough compared to other businesses I've gone to in the past and the pricing was more fair than what I would guess are direct competitors. The areas he worked through were left cleaner than before his arrival and I slept comfortably this winter knowing that a true expert had given me a figurative thumbs up with future food for thought. I did not feel like someone was there 'just to do a job' rather that he actually cared and appreciated the responsibility (and potential consequences) of his profession. As someone who has experience a house fire and 'just clocking hours' types of chimney experts it was extremely relieving that my luck of the draw was Ben.
    I would suggest anyone in need of chimney repair, inspection, and whatever else they do - go with Chimney Works. And ask for Ben S******!
  • Review fromGary D

    Date: 12/01/2022

    5 stars
    Great job! On Time and excellent service and explained everything in detail.
  • Review fromKatelyn S

    Date: 11/09/2022

    5 stars
    Jeremy W**** was a great person to work with! He was efficient and thorough with his clean! The scheduler was also very easy to work with and was able to get me scheduled quickly with something that worked with my schedule. I could not recommend them enough!
  • Review fromChris T

    Date: 10/27/2022

    5 stars
    We had our new wood stove installed by Chimney Works 6 years ago and have had it serviced/inspected every year. I have had a great experience every time. Ben came out recently and was very thorough with the cleaning, very detailed with his inspection and made sure all of our questions were answered. We are very happy with Chimney Works and would absolutely recommend them to family and friends.
  • Review fromLisa C

    Date: 10/24/2022

    5 stars
    Ben from Chimney Works inspected and cleaned our fireplace.
    He did an excellent job not only cleaning but explaining every detail.
  • Review fromPaul S

    Date: 10/09/2022

    1 star
    DO NOT use this company,,,, myself and 2 of my neighbors had our chimneys cleaned and inspected on Friday September 30th, 2022. Their technician Ben stated that all 3 failed and should not be used until repaired.Mine was quoted at $7,391.50 because of broken damper and previous sign of a chimney fire and damage to the flue. Scaring my wife.(2 years ago we had a new cap and repairs done on the chimney as well as mechanical cleaning done.)Since their inspection on the 30th I have had another inspection done on my chimney by a licensed inspector who stated in writing that my chimney is in good condition and up to code, the damper was not broken but clogged with debris that was not removed by their technician, after having the chimney really cleaned the damper is working correctly.
  • Review fromDan R

    Date: 10/07/2022

    5 stars
    Ben came to inspect and clean our fireplace. He was extremely thorough and spent a lot of time explaining the condition of our fireplace. He was great to work with and very knowledgeable. We would definitely use Chimney Works again.
  • Review fromLinda B

    Date: 10/04/2022

    5 stars
    Very pleased with Chimney Works! We’ve been using them for several years. Charlie did a great job rebuilding our chimney, and installing a new liner a few years ago. Jeremy also did a great job with the cleaning and inspection today. Very experienced and professional.!
  • Review fromJohn M

    Date: 09/26/2022

    5 stars
    Ben was outstanding on the job. Very professional and explained any defects he found with the chimney, etc. Would highly recommend him.**********

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.