Reviews

Review Details

• Review fromLyn H

  Date: 12/29/2024

  1 star
  Read reviews before supporting Ohio City Glass. Sharing an experience we had with the owner of Ohio City Glass. We arrived early for class. The girls went to the restroom while the boys went inside. When we returned, still in time, the owner handed us a clipboard to sign waiver. We tried to tell him we completed it online, but he said he already talked about this and told us to sign. He was short in direction and visibly upset to repeat himself. We signed. He gave it back and told me to write email and phone number. I did and handed it to my friend so she could, too. He said he only needed one and took it back. Nobody else was asked to do this, with another guest stating he did not. The owner then announced loudly to the class that there was a huge problem. He displayed the form, with my information visible to everyone, stating I could not follow directions and didn’t write where he wanted. He intensely stared at me while addressing the group about my supposed error. He acted out handing me the form with the pen pointing to the small line he apparently wanted me to write on. In continued attempt to belittle me, he acted out me writing elsewhere on the page. He said he's in charge and we follow his rules. He switched attention to another woman. Speaking as if she wasn’t there, he said she was wearing a mask and shouldn’t be here. Though she already told him upon arrival she wears the mask to protect high-risk children she works with- he yelled and told her he didn’t want her there, saying he's a teacher and didn’t need a mask. She tried to explain but was told to leave and not return because he was the one in charge. He threatened to make sure we wouldn’t be refunded and continued to speak under his breath about us as we walked out. It was an awful experience with an incredibly rude, unprofessional, dismissive, and verbally abusive person. Many negative reviews show this offensive, disrespectful treatment is commonplace for the owner of Ohio City Glass, *** *******

• Review fromNorah M

  Date: 12/01/2024

  1 star
  Awful!
  Don’t waste your money!
  One of those times you legit wish you could give 0 stars. We purchased through Groupon. Our class (my two friends, my husband, and me) was supposed to be with the owner, Dan Miller. He was unbelievably rude. I’ve never been treated like that.
  My husband and I use N95s in public because I teach high-risk kids and because we don’t want to get sick, either. He asked if we masked because we were concerned, and I said we were not sick but masked because I teach high-risk students and don’t want to be the one to make a kid sick.
  My friend and I went to the bathroom before the class started. When we returned, people were filling out paper waivers. I said we had done one online and he said he also wanted a paper one. Ok. We signed and handed it back and he started being so rude to my friend because she didn’t put her email and phone. She took back the form and added it, but apparently below the line where he wanted it and he started BERATING her for not following directions (the spot in which to write was small and she missed it and wrote in white space). He was, quite frankly, abusive.
  He then turned to me and went off about how we should return when we were not sick. I said again we were not sick, but we always masked because I was a teacher. He then repeated how he didn’t appreciate us coming sick, and really started insulting me as I tried explaining, for the third time, that I wasn’t sick and hadn’t been sick in five years. It was so unpleasant. I’ve never been berated like that by a business owner or employee. We left. He threatened he was going to make sure Groupon wouldn’t refund our money.
  I mask to protect myself and others, especially my students. But, from reading reviews, it isn’t just that he’s opposed to masks; he’s just a massive jerk all around, especially towards women.

• Review fromStefanie L

  Date: 05/18/2024

  1 star
  If 0 stars were an option I’d give that. The owner was insulting. I emailed the address on Groupon after following the instructions provided by the QR code and the website. I reached out to see if I could get assistance with scheduling. I received an automatic reply to contact a different email for scheduling assistance. I sent the email to the alternate email. I received another auto response to text a specific number. I did so. I advised I was having trouble with the Groupon code and first response was “it’s usually user error.” Then instructed me on things I had already done or I would not have reached out. I was told he couldn’t say it enough that I was entering the wrong information and then stated “ Sorry I can't be of any other assistance with your computer understanding.” I am an RN, programmer, and IT clinical analyst with a highly ranked health institution. I told him he was a jerk and I’d be seeking a refund from Groupon. My spouse provided a negative review and the OWNER posted screen shots of our exchange on facebook which included my name and phone number. EXTREMELY UNPROFESSIONAL!!!