Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Improvement

Window Expo

Reviews

Customer Review Ratings

5/5 stars

Average of 224 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLaura L

    Date: 03/31/2025

    5 stars
    I did some research looking for a local company that would not only replace my patio door, but one that would also take care of any damage and such from the old compromised unit. Jeff my installer was terrific and made sure everything was solid before putting in the new slider patio door. The work is done very well and another element that I love about Window Depot is the warranty & service! Top notch & highly recommend!
  • Review fromLaura L

    Date: 03/31/2025

    5 stars
    I did some research looking for a local company that would not only replace my patio door, but one that would also take care of any damage and such from the old compromised unit. Jeff my installer was terrific and made sure everything was solid before putting in the new slider patio door. The work is done very well and another element that I love about Window Depot is the warranty & service! Top notch & highly recommend!
  • Review fromBen G

    Date: 03/28/2025

    5 stars
    Mason & Donny were our installers and they were very friendly & professional. We really love the new front entry door! The exterior color is vibrant and adds a lot character to the curb appeal! Window Depot was a great company to work with!!
  • Review fromDaniel F

    Date: 03/27/2025

    5 stars
    Made the decision to go with Window Depot after checking out various options at this year's Cleveland Home Show. I am glad that I did. Experience has been great from start to finish. Windows were installed today, Mason and Donnie did a wonderful job. Prompt arrival, very courteous. Asked along process if I had any comments. Clean up in such a way that I never knew they were here.Pricing in conjunction with quality were initiaI reason. Installation experience, seeing final product solidified my decision. I would recommend Window Depot and will not hesitate to contact them in the future.
  • Review fromAnne S

    Date: 03/20/2025

    5 stars
    My experience with Window Depot began back in 2020. The company was amongst three estimates that I obtained, but what ultimately stuck out about WD was that they are local, extremely responsive, and customer service focused. That experience cultivated a wonderful relationship so when it came time for replacing a few entry doors, I knew exactly who to go to!! The new doors look beautiful and offer much of the same as the windows; a warm and cozy interior especially during the colder months. Mason & Donnie are a fantastic duo and did a phenomenal job with installation & Rory was a pleasure to have stop by afterwards to to discuss the project. Truly great experience!!
  • Review fromLexis S

    Date: 03/13/2025

    5 stars
    ???????? good job in and out nice quality windows. Steven and crew A+ rating
  • Review fromJoan F

    Date: 03/03/2025

    5 stars
    Steven and crew did a great job. We wanted to have (2) windows put in whete there wetent any to begin with. Window Depot was one of the only companies we could find that was willing to cut out new openings! We are happy with our windows and the amount of light that now comes into that side of the home! Highly recommend.
  • Review fromDeborah N

    Date: 02/21/2025

    5 stars
    I first had Mason & Donny out in mid December to install a new patio door & window units for my condo in Broadview Heights. That experience was so nice that it left me with an easy decision to have Window Depot come back out to replace the main front entry door here in February! This time, Jeff came out for this install and did a really nice job as well! The PROVIA products that I chose I really love; the integrity behind the material, easy-to-clean operation, as well as the energy conservation, are all things I love about the new products. On top of that, the guys did an absolutely incredible job cleaning up, quite impressive!!
  • Review fromHolly O

    Date: 02/13/2025

    5 stars
    I recently had Jeff at Window Depot install my large half circle window. Jeff’s attention to detail and friendliness made the whole process go very smoothly. We would definitely recommend to anyone. Thanks again Jeff!
  • Review fromRich M

    Date: 02/09/2025

    5 stars
    The installation was fast, the patio door was installed perfect,, with a good cleanup.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.