Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Ken Neyer Plumbing, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 19 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMark R

    Date: 11/09/2023

    5 stars
    I talk to Ken Neyer today about the issue that I had with his company. I explain to him what happened so basically hes going to refund my money back to me for the job. He was very pleasant when I talk to him. Im giving his company a 5 star review. Thank you again.
  • Review fromBowen S

    Date: 09/08/2023

    5 stars

    Bowen S

    Date: 09/08/2023

    ********************* and *******************************. These are the names of my personal heroes. I had 2 other companies come out and spend 3-4 hours EACH on an active blockage that charged FAR more than Ken Neyer Plumbing did, and FAILED to clear the blockage. I had asked them to come out to get an estimate on what I thought would be a far bigger job a week or so out before I could use my own facilities. They cleared my pipes within a half hour, AND got the information needed for the quote for the bigger service. Absolutely amazing guys, I was almost crying tears of joy. These guys are the pinnacle of profession, the capstone of courteous, the premium plumbers, and the best of the best. If you need plumbing done, call Ken Neyer. If you want the best, ask for ***** and ******.

    Ken Neyer Plumbing, Inc.

    Date: 09/08/2023

    Thank you for the five star review and great feedback. We will share your comments with Austin and Rusty.
  • Review fromAllan f

    Date: 04/01/2023

    5 stars

    Allan f

    Date: 04/01/2023

    We had a new waterline and replaced some plumbing inside the house. They gave a quote and finished both jobs before I received a quote back from anyone else. They did a great job and cleaned up after they were done.

    Ken Neyer Plumbing, Inc.

    Date: 04/03/2023

    Thank you for the five star review ****! We were happy to help you with your waterline.
  • Review fromDon G

    Date: 02/15/2023

    5 stars

    Don G

    Date: 02/15/2023

    Neyer plumbing has a great group of guys. We had water service installed in our home and our cistern destroyed. They did a great job on hilly, wooded, rocky terrain. Plus they had to run the line under a creek. They were always polite and professional. I would highly recommend Ken Neyer Plumbing.
    *** *

    Ken Neyer Plumbing, Inc.

    Date: 03/07/2023

    We're so glad to hear that we could provide you with the prompt and attentive service that you deserve, ***! Thank you so much for taking the time to leave your 5 star review, and for recognizing **** and team on your water service installation. We appreciate you choosing our business and taking the time to support us, and we hope to serve you again soon!
  • Review fromJerry B

    Date: 01/20/2023

    5 stars

    Jerry B

    Date: 01/20/2023

    The customer service was kind & efficient in getting someone to my house soon. I had broken pipes from freezing weather. I had called other plumbing companies & had gotten a run around on when someone could come address the pipes. Neyer was punctual & speedy & did an exceptional job~ explaining everything along the way. They took care of the multiple broken pipes in the bathroom of my 105 yr old house. This included taking out tile & removing a vanity cabinet. They WILL be who I call with any other plumbing issues or plumbing updating projects. Thank you so very much.
    ***** ****

    Ken Neyer Plumbing, Inc.

    Date: 01/23/2023

    Thank you for the kind words ************. We are happy that we could help you with your frozen pipes. We appreciate the feedback.
  • Review fromJoyce L

    Date: 01/16/2023

    5 stars

    Joyce L

    Date: 01/16/2023

    Great experience with Ken Neyer Plumbing. They are efficient, timely, professional and courteous. Their customer service support is exceptional as well.

    Ken Neyer Plumbing, Inc.

    Date: 01/23/2023

    Thank you for the feedback **************. We take pride in delivering quality customer service.
  • Review fromGary D

    Date: 01/11/2023

    5 stars

    Gary D

    Date: 01/11/2023

    Excellent service and on time and cleaned up after himself

    Ken Neyer Plumbing, Inc.

    Date: 01/12/2023

    Thank you for the 5 star review. We appreciate the feedback.
  • Review fromKelly G

    Date: 01/06/2023

    5 stars

    Kelly G

    Date: 01/06/2023

    Very professional & thorough. Explained everything to me so that I could understand the problem. Went above & beyond to retrieve a piece of equipment that was being used elsewhere so that my clogged basement drain could be fixed that same day.
    I’m very pleased & will use them again.

    Ken Neyer Plumbing, Inc.

    Date: 03/07/2023

    We're so glad to hear that we could provide you with the prompt and attentive service that you deserve, *****! Thank you so much for taking the time to leave your 5 star review, and for recognizing our technicians on their speedy assistance with your clogged basement drain. We appreciate you choosing our business and taking the time to support us, and we hope to serve you again soon!
  • Review fromMichael V

    Date: 12/01/2022

    5 stars

    Michael V

    Date: 12/01/2022

    Very professionable ,friendly , and timely . Made me feel comfortable with their knowledge and ability to diagnose and fix the problem.

    Ken Neyer Plumbing, Inc.

    Date: 12/19/2022

    Thank you for the great review. Here at Ken Neyer Plumbing we work hard to exceed our customers expectations, and we are proud to have provided you with a great experience.
  • Review fromPetra K

    Date: 11/23/2022

    5 stars

    Petra K

    Date: 11/23/2022

    They are fast, reliable, friendly, courteous, and at the same time reasonable. They are very skilled and efficient with their work. I recommend them highly!

    Ken Neyer Plumbing, Inc.

    Date: 12/19/2022

    Thanks for sharing your experience. We appreciate your business and look forward to helping you with any future plumbing needs!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.