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Business Profile

Animal Removal

Varment Guard Wildlife Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Varment Guard Wildlife Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Varment Guard Wildlife Services has 12 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/08/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had bat remediation done on my property in summer of 2024. Sealed up flashing and added covers to roof vents. Also installed one-way tubes to allow bats to leave but not enter. Bats appear to be gone, however they were supposed to return in the late fall to remove the tubes and seal the area. They never returned nor called to schedule. I have called 4 times since, last time in early May 2025. They keep saying that they will call back to schedule completion of the service but they never do. I’m very dissatisfied with Plunkett's / Varment Guard
      ** **** *** ********* ******** ** *****

      Business Response

      Date: 05/17/2025

      Hello ****,

      Thank you for bringing this to our attention, and we sincerely apologize for the delay in completing the final step of your bat remediation service. We understand how frustrating it must have been to make multiple follow-up calls without a timely resolution.

      We recently connected with you and are grateful for your understanding. Our technician Shane has since visited your property, removed the one-way bat doors, and properly sealed the area to ensure your home remains secure and bat-free.

      We appreciate your patience throughout this process and are committed to improving our communication and follow-up moving forward. If you have any further concerns or questions, please don’t hesitate to reach out directly.

      Thank you again for the opportunity to make this right.

      Sincerely,
      Director of Client Experience, Varment Guard

      Customer Answer

      Date: 05/27/2025

      I accept the business's response to resolve this complaint.



      Regards,



      **** **********

    Varment Guard Wildlife Services is BBB Accredited.

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