Reviews
This profile includes reviews for ImproveIt Home Remodeling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 195 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSherry I
Date: 02/11/2023
5 starsSherry I
Date: 02/11/2023
Very happy with how they always let us know what was gonna happen, explaining it all. Our house was built in 1900 and not real level and they put in our walk in shower that looks amazing. Put a window in as well and I love it. The guys were very professional and polite. They left our house clean and in the shape it was in..we would recommend you to all our friends and family. We will be letting you do more work for us in the future.. loved the whole experience from start to finish.
ImproveIt Home Remodeling, Inc.
Date: 04/11/2023
Thanks for sharing your 5-star experience, Sherry! We heard there were some interesting vintage finds behind your old shower! Projects in older homes are always a fun challenge for our teams, and we truly appreciate you trusting Improveit with your home. Please feel free to reach out if you need anything at all!Review fromJoy E.
Date: 01/31/2023
5 starsThe installation crew was on time. They worked steadily for several hours to complete the job. They cleaned up well. The windows look terrific. They were polite and friendly.Review fromCindy S
Date: 01/31/2023
5 starsI love my beautiful Window's !! . They did a phenomenal job and everything went smoothly. They cleaned up after each room after the window went in. Very kind and professional,answered my questions,and showed how they worked. Thank you Improveit!!! And Thanks to the installer's.Review fromJOYCE P
Date: 01/31/2023
5 starsJOYCE P
Date: 01/31/2023
We were very pleased with the quality of the work performed by your team. They arrived each morning at the time they said they would be starting for the day. At the end of the day everything was tidied up and tools put out of the way. Would definitely use your services again.ImproveIt Home Remodeling, Inc.
Date: 04/11/2023
Thank you, Joyce! We love to hear this kind of feedback, and we'll be sure to share it with the team as well. Please feel free to reach out if you need anything at all!Review fromJerry & Patty T.
Date: 01/30/2023
5 starsJerry & Patty T.
Date: 01/30/2023
Everyone at Improveit! from the sales representative to the installers and even the owner of the company were professional, patient, polite and easy to deal with. The sales rep carefully explained and demonstrated the dsfsuperior quality and value of their windows along with their comprehensive lifetime warranty. Improveit! provided affordable and flexible financing through their affiliate. They took measurements several times during the ordering and manufacturing process and again just before the installation. The installers did an excellent job, even modifying the trim around the windows to fit better than it did originally. Everything went smoothly. Frank (the crew leader) even had a missing part sent down from their warehouse which arrived in less than an hour so they could finish the installation. The crew carefully and thoroughly cleaned everything up when they were finished. We would highly recommend Improveit! to anyone looking for superior quality windows at an affordable price,ImproveIt Home Remodeling, Inc.
Date: 01/31/2023
Wow! Thanks for the wonderful review, Jerry & Patty! Our whole team is thrilled to hear that you're pleased and we're grateful to have you as part of the Improveit family. Please don't hesitate to reach out if we can help with anything at all. Thanks for sharing your 5-star experience!Review fromRichard W
Date: 01/24/2023
5 starsWe are very pleased with our experience with ImproveIt. The result is just what we were looking for. We were especially happy with their installing technician. He was courteous, skillful, and a very hard worker. We would use ImproveIt again without hesitation.Review fromAD D
Date: 01/24/2023
5 starsAD D
Date: 01/24/2023
Very reliable,clean and on time. Plus lifetime warranty unquestionably what we need it.ImproveIt Home Remodeling, Inc.
Date: 01/31/2023
That's great, Antonio! We're ready to stand behind that warranty any time you need service or support - don't hesitate to reach out!Review fromJulie P.
Date: 01/20/2023
1 starContracted in December 2021. I still don't have a complete or fully functional bathroom installation as of January 20, 2023. Do not hire this group.
The salesman sold us on a 4 day installation. Lol.
The first round of installation had to be redone because they had to fire a contractor for poor work. After months of waiting and scattered reinstallation effort, we were set to get the last thing done: the shower glass today January 2023. Twice, they cancelled on the day of installation. No one inspected the supplies ahead of time. No one called to inform me, I had to call 3 people to get answers when no one showed up.
Hiring this company has been the biggest mistake of my adult life. A waste of my time and energy, my peace of mind. I'm gathering estimates from contractors to review this installation as I have no faith in the work. Do not hire under any circumstances.Review fromKathy T
Date: 01/16/2023
5 starsKathy T
Date: 01/16/2023
My bathroom looks great. I love it. Thanks Bob. Bob was very professional at all times. All debris was cleaned up.ImproveIt Home Remodeling, Inc.
Date: 01/31/2023
We're so glad you love it, Kathy! We'll be sure to let Bob know you're pleased and we look forward to helping out with anything you need in the future!Review fromLARRY H
Date: 01/12/2023
5 starsThey kept their word on everything we talked about before we purchased!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.