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Business Profile

HMOs

Molina Healthcare of Ohio, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Molina Healthcare of Ohio, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Molina Healthcare of Ohio, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 14 Customer Reviews

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    Review Details

    • Beth R

      Date: 11/15/2023

      Beth R

      Date: 11/15/2023

      Horrible Headache! I’ve called so many times and have received the run around every single time! Nobody can help me and everybody keeps transferring me to someone else who says it’s not their job. They denied my sons claim saying that he had other insurance when that was false. I have never experienced worse customer service than this! Do not get this insurance unless you want to pay out of pocket for everything!

      Molina Healthcare of Ohio, Inc.

      Date: 01/10/2024

      On behalf of Molina Healthcare of Ohio, I am responding to the complaint initiated by a member on 11/15/2023. Due to HIPAA requirements, we will not disclose personal health information (PHI) in this public response. Molina will have a dedicated representative directly contact the member to resolve this concern and answer any questions. Thank you for the opportunity to address this issue.

    • Sara F

      Date: 09/21/2023

      Sara F

      Date: 09/21/2023

      I've been called 17 times in the last 13 days by Molina to ask me to take a survey to "make sure I'm happy with my doctor". I've spoken to them and said I'm happy with my doctor and not interested, but they continue to call insistently. I've blocked them and they still will not stop. This is 100% harassment at this point. But if you call them, it's an hour+ wait. There's no way all they want is to "make sure I'm happy with my doctor". This is what they currently have their employees doing all day instead of answering the countless incoming calls from paying clients.

      Molina Healthcare of Ohio, Inc.

      Date: 01/10/2024

      On behalf of Molina Healthcare of Ohio, I am responding to the complaint initiated by a member on 9/21/2023. Due to HIPAA requirements, we will not disclose personal health information (PHI) in this public response. Molina will have a dedicated representative directly contact the member to resolve this concern and answer any questions. Thank you for the opportunity to address this issue.

    • Melissa C

      Date: 09/14/2023

      Melissa C

      Date: 09/14/2023

      I wish I had read reviews before I signed with Molina. If I could cancel this plan today I would. I Can't get anyone on the phone. When I did get a rep, the connection kept going in and out so I couldn't hear her. Of course she just kept trying to talk to me.
      I've been "okay" with the coverage up until now (of course all insurance companies take my money, and don't give much back.) As long as you don't need to ever talk to them. When I need help with what is covered or to dispute a charge... forget it.
      Thank God I get Medicare in March.

      Molina Healthcare of Ohio, Inc.

      Date: 01/10/2024

      On behalf of Molina Healthcare of Ohio, I am responding to the complaint initiated by a member on 09/14/2023. Due to HIPAA requirements, we will not disclose personal health information (PHI) in this public response. Molina will have a dedicated representative directly contact the member to resolve this concern and answer any questions. Thank you for the opportunity to address this issue.

    • David M

      Date: 11/08/2022

      David M

      Date: 11/08/2022

      My complaints are exactly the same as everyone else's I have read. They say my doctors are covered under Molina but when I have received every single bill this year they state in every bill that my doctor's are out of network. I have contested every bill I have had sent to me under molina and have had nothing but frustrating explanations from people who I don't understand do to their inability to speak English,and nothing resolved

      Molina Healthcare of Ohio, Inc.

      Date: 11/10/2022

      On behalf of Molina Healthcare of Ohio, *************** to the complaint initiated by a member on 11/08/22. Due to HIPAA requirements, we will not disclose personal health information (PHI) in this public response. Molina will have a dedicated representative directly contact the member to resolve this concern and answer any questions. Thank you for the opportunity to address this issue.

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