Complaints

This profile includes complaints for Klarna Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Klarna Inc.

  800 N High St Ste 400 Columbus, OH 43215-1430

• 

  Klarna Inc.

  PO Box 8116 Columbus, OH 43201-0116

• 

  Klarna Inc.

  821 Broadway Fl 11 New York, NY 10003

• 

  Klarna, Inc

  P.O. Box 206487 Dallas, TX 75320

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/10/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I made a purchase using Klarna and an item was not received. I contacted ***** which is the company I purchased through using Klarna and was given a return for the item not received. According to ***** they had to give this refund. I advised Klarna and provided proof of the issue and Klarna is now charging me even though I have not received my product or money back.

  Business Response

  Date: 04/12/2025

  Hi Derielle - 
  
  Klarna is in receipt of your complaint ********, related to a refund of $22.69 that was not received for order N0B1RC6F with *****. 
  
  As of April 12th, 2025, a credit of $22.69 has been issued to the order. This has cancelled out the remaining balance. 
  
  This order will now reflect as complete in your Klarna account with a balance of $0.00 and you are no longer responsible for the previous balance owed. 
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ************** or via chat 24/7 at ***************************************************************.
  
  

• Initial Complaint

  Date:04/10/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear Better Business Bureau,I am writing to formally file a complaint against Klarna regarding a billing dispute that has remained unresolved since December 2024. This is regarding statement FPR9HMWV-1 [#*******]I made a purchase through Klarna for an item sold by *******, totaling $64.20. Unfortunately, I never received the item, and I have been disputing the charge with Klarna ever since. I submitted all requested documentation multiple times, yet my dispute was consistently rejected, and I have not received a ********************* has confirmed that the $64.20 charge was reversed and provided proof of this transaction. The refund was initiated on November 22, 2024, at 09:39 PM CST, under transaction ID ************, and was marked SUCCESS.Despite this, Klarna has not reflected the refund in my account and continues to charge me for the full amount, without adjusting my payment plan. This has caused ongoing financial frustration and concern, as I am being held accountable for a product I did not receive and for which the merchant has already issued a refund.I am seeking the Better Business Bureaus assistance in resolving this matter. Specifically, I request:Klarna to acknowledge and confirm the $64.20 refund issued by ******* Klarna to update my payment plan, removing the refunded amount Klarna to ensure no negative reporting or penalties remain due to this issue I can provide all supporting documentation, including correspondence with ******* and Klarna, and confirmation of the transaction reversal, upon request.Thank you for your time and attention to this matter. I appreciate your help in facilitating a fair resolution.Sincerely,Quatta Cork-******* Klarna Account Email: ********************

  Business Response

  Date: 04/12/2025

  Hi Quatta - 
  
  Klarna is in receipt of your complaint ********, related to a refund from ******* that has not been added to your order, FPR9HMWV. 
  
  The remaining balance left to pay on the order was $66.24, and although the amount to be refunded was $64.20, Klarna has cleared the entire remaining balance. This order will now reflect as complete in your Klarna account with a balance of $0.00 and you are no longer responsible for the previous balance owed.
  
  Since the credit of $66.24 was applied and this cancelled the rest of your payment plan, there is no further refund due from Klarna at this time. 
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ************** or via chat 24/7 at ***************************************************************.

  Customer Answer

  Date: 04/18/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I accept the business's response to resolve this complaint.
  
  Regards,
  
  Quatta Cork-*******

• Initial Complaint

  Date:04/10/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchase several items and use this service, and never had any issues until I purchased something from a company ****** on Nov 3rd 2024. This item came missing pieces and I reached out to klarna and ****** about it telling them to fix it or pick up the item I disputed it with Klarna and they said that my account would be paused and that i didn't have to make any payments until it was resolved. I answered all their e-mails and ****** and I even paid for the product even though it was damaged several months later. They turned this over to a collection agency, and when I saw it on my credit report, I called Klarna they said that I didn't owe them. I then called the collection agency because they never got in contact with me and they said i didn't owe anything that It was sent back to Klarna. Anyway, this is still showing up on my credit report as a negative, number one, they said when you pause payments for disputes you don't have to pay... so this shouldn't of hit my credit report or as a collection! I have tried to work with them via chat and e-mail and I'm not getting anywhere... they now say it's been sent back to the collection agency... so that means I still owe them but when I call they tell me that I don't owe them. Something isn't right here based on their policy of guarantee they don't honor what they say on top of when you pause you don't pay in a dispute. I want this removed from all credit bureaus because the collection agency isn't reaching out and they say I don't owe them either and that they didn't file anything against me for a dispute. This goes against several US code laws too, they are not providing me the information I need and they are not removing this from my credit report because they say its true statement when it's not and its hurting me getting credit. If they look at my credit history with this company, I have paid on time for every other transaction but this one and only because they paused my payment due to the dispute.

  Business Response

  Date: 04/12/2025

  Hi ****** - 
  
  Klarna is in receipt of your complaint ********, related to an inquiry that you are seeing on your credit report. 
  
  After conducting a thorough review of your inquiry, we have determined that the information reported on your account is accurate and reflects the correct activity.
  
  Starting November 2024, Klarna began sharing loan and repayment activity for the Term Loan product in the U.S. with the credit bureau TransUnion. 
  
  Please be advised, as of today, Klarna loans do not contribute to your credit score with TransUnion. Additionally, we do not conduct hard inquiries when you apply for a term loan, so it is not possible for Klarna to directly impact your credit score through a loan application.
  
  When you applied for this loan, you agreed to our terms and conditions, which include credit reporting practices. 
  
  For more details about Klarna’s reporting, please visit this link: ********************************************************************************************************
  
  If you have concerns regarding your credit score, we recommend reaching out directly to the credit agency for further clarification and assistance.
  
  Klarna does not offer courtesy credit inquiry removals at this time. 
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ###-###-#### or via chat 24/7 at ******************
  
  

  Customer Answer

  Date: 04/12/2025

  I understand that I took this loan and I’m not disputing that, I have paid every other loan off with this company with no issue.

  What I’m disputing is this product was missing parts and I contact the company multiple times telling them I was trying to work with them.  
  

  I purchased it from and bought it through Klarna. The issue here is they stated my payments would be paused while the dispute was going on. It doesn’t state ANYWHERE in their website nor did they tell me that this would hit my credit report as a default while it was in a dispute and that’s why I reported them to you because I reached out several times to have the negative remark removed off my credit because it was them as you can see that said they pause payments while in a dispute. This goes against several US code laws because they don’t say that on their website! 

  I was never told I was being reported to a collection agency I found out because I saw this on my credit report. 
  

  Next complaint is called Klarna they said I didn’t owe. 
  

  I called the collection agency because they never reached out to me and they said I didn’t owe and the reason and it got sent back to Klarna.

  I then reached back out to Klarna and they said I paid this through a collection agency and I told them no I paid you directly. Then they said it got transfered back to collection agency. 
  

  My other complaint is I’m getting three different stories from this company and I asked them to remove it from my credit report because they are advertising false information and they didn’t tell me I would be in default for not paying when the attach paperwork says while it’s in a dispute they will pause payments. 
  

  I’m asking to remove all negative remarks on my credit report transUnion said Klarna needs to remove it.

  i have been with Klarna for a long time and I ALWAYS pay so this is really upsetting me and im not sleeping over this having a collection dispute on my credit report for something I didn’t do wrong. 

  I hope you can hear and see my side that that are trying to hurt my credit report, so I hope you get them to do the right thing and remove this off my credit report. 

  I’m not saying I didn’t take this loan.

  i have done a ton of loans with this company and I haven’t had any issues until this purchase. 
  

  if I would of know they would of reported me to the credit bureaus as a negative I would of paid this and not paused payments. 
  

  it doesn’t say anywhere on this that they put me in default.

  number 2 I wasn’t told I was reported to a collection agency I found out because it was on my credit report. 
  

  I called the collection agency they said it was paid and got sent back to Klarna. 
  

  I called Klarna and I got three different stories and they said it got sent back again to a collection agency for non payment and they said I paid through the collection agency I said no I paid you not the collection agency. 
  

  I was trying to work with them but I didn’t get anywhere and TransUnion said Klarna needed to remove this as a negative collection because I was never told by pausing payments I would be reported so that’s why I’m reaching out to bbb to have them do the right thing. 
  

  
  
  Regards,
  
  
  
  ****** *****

  ###-###-####

   

• Initial Complaint

  Date:04/10/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Theres some kind of glitch in the system where every time I try to place an order it tells me that Im on a hardship plan, but Im not, and I have no late payments. I spoke to customer service and they acknowledged the issue but no one seems to be able to help so trying this!

  Business Response

  Date: 04/12/2025

  Hi ***** - 
  
  Klarna is in receipt of your complaint ********, related to your recently denied purchase attempts and the reason being that youre on a financial hardship. 
  
  After looking into your account, we see that you have some orders with snoozed payments. Its good to know that anytime you extend your payments, our system recognizes this as past due, as you are asking for an extension of the original contract when you created the order. This system is automated to make sure that our customers are able to complete their active orders before they are able to create a new order.
  
  Once any snoozed orders have been paid in full, your ************** should no longer be locked and you will be welcome to attempt your purchase again.
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ************** or via chat 24/7 at ***************************************************************.
  
  

• Initial Complaint

  Date:04/09/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Klarna charged me for item which merchant *** ****** never delivered to me as item was not available in store(see proof). They overcharged and have future payments set up which I actually do not owe. After repeated complaints, via phone and emails, nothing has been done to refund my money and to cancel my payments.They keep telling me I owe whereas I do not. They owe me my refund instead.

  Business Response

  Date: 04/12/2025

  Hi ******** - 
  
  Klarna is in receipt of your complaint, ********, related to a cancelled item that you’re being charged for with *** ******. 
  
  Can you please confirm that this is related to order ******** on your Klarna account and the only item that was not available was The Wide-Leg Pant in the amount of $71.40 (after discount)? 
  
  Thank you! 
  
  

  Customer Answer

  Date: 04/14/2025

  Business has already refunded the disputed amount. Thank you. 

• Initial Complaint

  Date:04/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My purchasing power hasn’t been updated. I paid off the amount due and was told by customer service that my purchasing power would be reinstated in a few days, it’s been almost a month and nothing has been updated and customer service has been no help. Very frustrating.

  Business Response

  Date: 04/12/2025

  Hi ****** - 
  
  Klarna is in receipt of your complaint ********, related to your Purchase Power being unavailable. 
  
  After reviewing your account, we are able to confirm that you have $131.74 in past due payments. 
  
  For order ******** with ******* *** ******** there is a remaining balance of $72.49 left to pay and for order ******** with ** ****** ***** ********* there is a remaining balance of $59.25 left to pay. 
  
  These orders were forwarded to the collection agency Indebt US in April and May of 2024. The last payments received were in June of 2024, but the payments did not settle the debt. To explore your payment options or dispute the debt, please contact Indebted directly at ** *** *** **** or via email at *****************************. 
  
  As Klarna is no longer servicing the orders, we are unable to make any changes to your invoices. 
  
  It’s also good to know that your Purchase Power is automatically calculated and nobody within Klarna has the ability to change/increase it. 
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ###-###-#### or via chat 24/7 at ******************
  
  

  Customer Answer

  Date: 04/24/2025

  Klarna hasn’t reinstated my purchasing power for my account. I paid off the debt owed but my purchasing power is still at zero, customer service said it would be a few days before the account was adjusted. It’s been a month and customer service is no help when I have contacted them by chat.

  Business Response

  Date: 06/25/2025

  Hello ******,
  
  For order 1G9RTS30 with Boomers ***********, there is a remaining balance of $72.49 left to pay and for order QXBF086P with PY *CHINO HILLS SELFSTORA there is a remaining balance of $59.25 left to pay. 
  
  These orders were forwarded to the collection agency ****** US in April and May of 2024. The last payments received were in June of 2024, but the payments did not settle the debt.
  
  Unfortunately, because these orders are unpaid and in collections, you will not be approved for ************** at this time. Once these orders are settled and reflect an outstanding balance of $0.00 you may be offered ************** again. 
  
  

• Initial Complaint

  Date:04/09/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordered tickets to a concert, the payment was $214.38. Documents (added for proof) show it was paid. Ordered timed out before securing tickets. Order was cancelled. (Document proof) Klarna still hasn’t refunded my money.

  Business Response

  Date: 04/09/2025

  Hello,
  
  Klarna is in receipt of your complaint ********. We appreciate your inquiry regarding the order with *** (********).
  
  We have reviewed this matter and it appears the charge was disputed with your bank therefore it was not able to be refunded by Klarna once the order was canceled by the merchant on February 18. With the order being placed on January 22 and the chargeback being made January 30, we were forced to respond to the dispute as the payment was valid at the time. Now the dispute is ongoing and we are not able to just stop it. Once the dispute has concluded, your bank will return the funds to you or if they are returned to Klarna, we will return them to you as the order is now canceled. At this time the charge is under dispute therefore we are not able to assist until that is settled. Thank you and have a great day.

• Initial Complaint

  Date:04/09/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  on 4/5/25 3 orders placed ********* using Klarna as payment. 2 orders canceled immediately by ***** and both authorizations release without delay. Third order authorization released early morning of 4/9/25 but then reauthorized for same amount as canceled order. Ive reached out to both Klarna and ***** and no one can explain why this occurred. I have screen shots from my bank, Klarna and *****. I can't understand how a merchant can authroize a payment card without an order? Hope you can help!

  Business Response

  Date: 04/09/2025

  Hello *********,
  
  Klarna is in receipt of your complaint ********. We appreciate your inquiry regarding the orders with *****.
  
  We have reviewed these charges and we can confirm that these were canceled or refunded. We have provided screenshots of these at this time. It is best to dispute these with your bank as Klarna does not have the option to refund the charges in question due to them not being accepted. Disputing these would be best as the only charge we accepted was refunded. The other two were refused/canceled. We hope this addresses your concerns, have a great day.

  Customer Answer

  Date: 04/09/2025

  Klarna authorized my debit card today, see attached and there is no corresponding order. All 3 order attempts canceled and 2 authorizations released. The third screenshot provided is fresh auth dated today. Banks do not accept dispute on pending authorizations so there’s that. Furthermore this has a hold on my debit card meaning not available to me. I didn’t authorize any orders today and still not clear how this was authorized? This is thievery! And bad business 
  
  
  
  Regards,
  
  
  
  ********* *******

  Business Response

  Date: 04/09/2025

  *********,

   At this time you will need to dispute those with your bank. Thank you.

  Customer Answer

  Date: 04/09/2025

  you can’t dispute an authorization - pending transaction with  any bank Reg E rule

   klarna /***** authorized my debit card 4/9 there is no corresponding order. This type of activity seems to violate Reg E and I’m sure your payment processing rules. There was no order placed today and it’s not clear why my card authorized again this morning.  This back and forth is totally unacceptable for the consumer! 

  
  
  
  Regards,
  
  
  
  ********* *******

• Initial Complaint

  Date:04/09/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On February 20 2025 I purchased a Prada perfume from *******. Unfortunately it did not stay on my skin like normal ** de perfume usually does. I returned it on February 28, Sephora did the return as expected. Fully refunded Klarna. However, at the time of purchase Klarna required $***** in advance which I paid and broke it to $40.00 by weakly payments. Klarna has not refunded my ***** and wants me to continue making payments even though Sephora refunded the full amount to Klarna. I have made several attempts to resolve this issue and each time an agent gives me a different excuse of why I still owe Klarna. I requested proof of why I still owe and they deny to do so but when I was asked to provide proof of my return, I did. So now I am out ****** , no perfume and they want me to continue paying. I have emails, recorded conversations with agents (which of they are aware of and still no fair resolution .

  Business Response

  Date: 04/12/2025

  Hi ******** - 
  
  Klarna is in receipt of your complaint ********, related to a refund from Sephora. 
  
  Klarna is always looking for ways to better serve our customers in the future, and we take your feedback very seriously. The One-Time Card was used in conjunction with Apple Pay, and since Apple Pay uses encrypted numbers on cards, any refunds issued to the wallet can be applied to any card in the wallet, including other One-Time Cards. This can cause the refund to be applied to the incorrect card and the order it was used on, as it has with this case. We are sorry for the confusion of the refund placement. As this is an issue on Apple Pay's end, we are not able to prevent this from happening.
  
  After reviewing your account, we can confirm that the refund of $204.73 was issued to order XS23T64N, a different one-time card order with Sephora. Out of the $204.73, $96.12 was used to pay this order in full and since you had already made one payment of $24.03, this was refunded back to the card on file on February 28th, 2025. This also left a difference of $108.61 to be refunded to you. 
  
  An email was sent on March 6th, 2025 informing you that the Sephora orders (XS23T64N) one-time card was refunded for more than it was created for, so the overage was being refunded back to the primary card on file. 
  
  As you have been refunded in full; partially to a different one-time card order and partially back to your personal card, there is no further refund due from Klarna at this time. 
  
  We believe this fully addresses any concerns, but should you have any additional questions you are welcome to contact us by phone at ************** or via chat 24/7 at ***************************************************************.
  
  

• Initial Complaint

  Date:04/07/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been waiting for a specialist or anyone from upper management to get back to me for over a month. The chat on Klarna does not help they send you to a specialist then say they will get back to you when they have someone else look into it. The people on the phone can’t transfer you to anyone that can actually help. My monthly payments for a financing account have not been going towards my balance and I’ve been waiting for someone to contact me to resolve this for over a month. I have sent multiple screen shots of proof of all of my payments to them and screenshots of proof of my over payment towards the balance that has not gone down.

  Business Response

  Date: 04/15/2025

  Hello *********,
  
  Klarna is in receipt of your complaint ********. We appreciate your inquiry regarding the order with ******* ****** (********).
  
  We have reviewed your concerns and at this time we have forwarded this to the appropriate team. Once there is an update, we will be sure to provide you with an email. The funds will be used to pay the order off and the overpaid amount will be issued back to you. Thank you and have a great day.

  Customer Answer

  Date: 04/15/2025

  I will not accept it until the matter is resolved. I have been waiting since march 4 to hear back from any single person from Klarna through email and have yet to hear back. I have been making payments to Klarna since the ******* order was paid off on may 2023. Where have all of the $58.68 payments been going since then? 
  
  
  
  Regards,
  
  
  
  ********* *****

  Business Response

  Date: 04/24/2025

  *********,
  
  We were able to get those payments allocated towards the order. You were refunded $527.58 to your bank as those payments were made via direct debit. The remaining amount was refunded via a check for $975.36. Please allow 4-6 weeks for that to be received to your billing address on file. At this time a total refund of $1,502.94 has been sent back to you via those two different methods. The last bit could not be allocated towards the order so it was included in the refund. You will need to use the funds to pay the remaining balance and the order will then be settled in full. We hope this addresses your concerns now. Thank you.

  Customer Answer

  Date: 04/24/2025

  
  I won’t be accepting it until I have the check in my hand from Klarna. We’ll see when I receive it in “4-6 weeks”

  
  
  Regards,
  
  
  
  ********* *****