Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 723 Customer Reviews
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Review fromJames C
Date: 09/07/2024
5 starsJames C
Date: 09/07/2024
Greenix Techs are very courteous and knowledgeable. I have been a Customer since 2016. No problems with insects, or rodents.
Greenix Pest Control
Date: 09/13/2024
Thank you for being a loyal customer since 2016! We're glad to hear our service professionals have been courteous and knowledgeable. We appreciate your support and look forward to continuing to protect your home for many more years!Review fromGary S
Date: 09/06/2024
1 starGary S
Date: 09/06/2024
I called Greenix pest control on August 16th for a one time treatment. The technician told me that I have one more treatment within a month. I called today to schedule the second treatment and I was told that a second treatment wasn't included and the customer service person that I spoke to tried to have me sign up for more services. This business is a jokeGreenix Pest Control
Date: 09/13/2024
Thank you for sharing your experience with us and we apologize for any miscommunication regarding your service. We understand your frustration and will look into this to ensure clarity moving forward.Review fromJeffrey B
Date: 09/05/2024
1 starJeffrey B
Date: 09/05/2024
WARNING SCAM ALERT! SCAM!!!!!!!!!!! If there were no stars i would chose that. DO NOT USE EVER! Greenix is the worst company experience that I have ever had. I called ahead to ask questions about the service, was assured they did the things i was asking them to do. Signed the paperwork etc. When they showed up *********** tech said we don't perform that service, and left. and assured me i would not be charged. They then charged me $99 for absolutely nothing. I then spent 45 min on a call to get a refund only to be told it would take 7-10 business days. That time is time that I would be paying interest on a credit card for services I never received. I was assured again it would be credited back in 24 hours in email and SMS form and that didn't happen. Contacted them againte receive the same bogus line "sorry for the inconvenience, it was credited but will take 7-10 days" Again for service I did not receive. GREENIX is a SCAM!!!! BE WARNED!Greenix Pest Control
Date: 09/16/2024
We apologize for the frustration you experienced and understand your concerns. While we acknowledge there was a misunderstanding regarding the services provided, we can confirm that the refund has been processed. We regret the delay and appreciate your patience. If you have any further questions or need additional assistance, please feel free to reach out to us directly.Review fromDeanna I
Date: 09/05/2024
5 starsDeanna I
Date: 09/05/2024
Very friendly very knowledgeable came out done treatment made sure I understood the process they was fast would recommend 100%Greenix Pest Control
Date: 09/13/2024
Thank you for your kind review! We're thrilled to hear our team was friendly, knowledgeable, and efficient. We appreciate your recommendation!Review fromAlishia W
Date: 09/04/2024
1 starAlishia W
Date: 09/04/2024
Where to begin? Lies on top of lies. The pushy salespeople will shove false promises down your throat until you reluctantly sign the contract. The office people and spray technicians will tell you differing information. Its not all organic and essential oils as the salesman stated. I read their product labels. Their guarantee says theyll re-service if youre still seeing pests but then you call and theyll tell you they cant spray within x amount of days. I did a better just handling the pests than myself before they came in to treat our yard. Then one last slap in the face, the $299 cancellation fee. I told him I would split the cancellation fee in half with them because I understand cancellation fees, but I also was frustrated that I had been lied to time after time and their services didnt deliver. They ended up charging me $199 to cancel. I SPECIFICALLY asked if I should expect any additional charges on my receipt. The lady told me no. Boom, $18.16 tax charge. Just do a favor and dont use this joke of a company.Greenix Pest Control
Date: 09/10/2024
Were sorry to hear about your experience and understand your frustration. We strive to provide clear communication and quality service, and its disappointing to learn we didnt meet those expectations. We appreciate your feedback and will use it to improve our processes. If theres anything further we can do, please let us know.Review fromChristi J
Date: 09/04/2024
1 starChristi J
Date: 09/04/2024
****************. Super aggressive, high pressure high school and college students are dropped off in your neighborhood for the day. Still ringing the doorbell at 9pm at night after you have told them you don't want the services. Try to get you to give your wifi password because they "can't access their system in the area". Then card is charged for services not received. Took over an hour on the phone to get charge refunded - still waiting to see if it is actually refunded. Asked to speak to a manager and was told they don't take calls from customers! Don't use this service. Will be reporting to the BBB.Greenix Pest Control
Date: 09/10/2024
We apologize for any frustration caused. We take concerns like this seriously and can assure you that the refund has been processed. Thank you for bringing this to our attention.Review fromMaria R
Date: 09/03/2024
5 starsMaria R
Date: 09/03/2024
My technician was very professional and kept me informed about the service he provided. Thank you so much.Greenix Pest Control
Date: 09/09/2024
Thank you for your feedback! We're glad to hear your technician kept you well-informed and provided professional service. We're always here if you need further assistance!Review fromEdward C
Date: 09/01/2024
5 starsEdward C
Date: 09/01/2024
Technician Jabraelyn ***** was very cheerful and competent. Service was completed quickly and instructions for post service were comprehensive. Flea-festation treatment showed almost immediate results.Greenix Pest Control
Date: 09/09/2024
Thank you for your kind review! We're thrilled to hear that ********* provided cheerful and efficient service, and that the flea treatment delivered quick results. If you need anything else, feel free to reach out!Review fromJoseph G
Date: 08/31/2024
1 starJoseph G
Date: 08/31/2024
Technician came out to solve a problem with ground bee nests. **** were back within 1 day. The company makes it almost impossible to contact them regarding if they are going to fix their mistake. And to think they try and push a subscription to their terrible serviceGreenix Pest Control
Date: 09/09/2024
We are truly sorry to hear about the activity you are experiencing! We see that you are currently scheduled for an additional service. If you still need any assistance, please don't hesitate to reach out to us directly.Review fromDorothy C
Date: 08/31/2024
5 starsDorothy C
Date: 08/31/2024
My Greenix serviceman was great, he was very thorough and checked everything twice over. It's nice to see someone delivering good service.Greenix Pest Control
Date: 09/05/2024
Thank you so much for your feedback! We're glad to hear our technician provided such thorough service. We look forward to continuing to protect your home from unwanted creepy crawlers!
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