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Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Highlights for Children, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    4.14/5 stars

    Average of 361 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromDebbie H

      Date: 12/02/2024

      5 stars

      Debbie H

      Date: 12/02/2024

      **************** is top notch, helpful and happy to do so. Thanks for continuing to provide as much a great product!

      Highlights for Children, Inc.

      Date: 12/04/2024

      Hi ******! Thank you for taking the time to share your experience with us. We are happy to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!
    • Review fromCynthia M

      Date: 11/22/2024

      5 stars

      Cynthia M

      Date: 11/22/2024

      Thank you for the SPEEDY response to my request for confirmation on existing subscriptions. I wanted to make sure that I wasnt forgetting anyone on my list.

      Highlights for Children, Inc.

      Date: 11/25/2024

      Hi Ms. ******** Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service.Thanks for being a part of the Highlights family!
    • Review fromJoshua R

      Date: 11/22/2024

      5 stars

      Joshua R

      Date: 11/22/2024

      ****** was an absolute pleasure to work with. Quick, efficient and concise. As the world moves more toward AI assistance it was a real joy to be able to chat with a person that immediately could save me time by being direct and helpful.

      Highlights for Children, Inc.

      Date: 11/25/2024

      Hi ******! Thank you so much for your feedback. We are glad to learn that ****** provided you with great customer service. We'll let her know that you were pleased with her service.Thanks for being a Highlights customer!
    • Review fromDiane S

      Date: 11/21/2024

      5 stars

      Diane S

      Date: 11/21/2024

      Chat customer service is fantastic. ********************** products are terrific! My grandson looks forward to his magazine.

      Highlights for Children, Inc.

      Date: 11/25/2024

      Hi *****! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!
    • Review fromSherie B

      Date: 11/21/2024

      5 stars

      Sherie B

      Date: 11/21/2024

      **************** was very efficient handling my problem. Great service.

      Highlights for Children, Inc.

      Date: 11/22/2024

      Hi ******! Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!
    • Review fromLeeanne j

      Date: 11/20/2024

      5 stars

      Leeanne j

      Date: 11/20/2024

      Great help and quick response time. I needed help with my account number and they were quick to help me with my information.

      Highlights for Children, Inc.

      Date: 11/21/2024

      Hi *******! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!
    • Review fromJennifer C

      Date: 11/18/2024

      5 stars

      Jennifer C

      Date: 11/18/2024

      ****** was very helpful and completed my request quickly and politely!

      Highlights for Children, Inc.

      Date: 11/19/2024

      Hi ********! Thank you so much for your feedback. We are glad to learn that ****** provided you with great customer service. We'll let her know that you were pleased with her service.Thanks for being a Highlights customer!
    • Review fromMarianne M

      Date: 11/18/2024

      5 stars

      Marianne M

      Date: 11/18/2024

      ***** was so helpful. I appreciate her help very much. I find these online chats stressful, but she was patient and completely solved my problem.

      Highlights for Children, Inc.

      Date: 11/19/2024

      Hi ********! Thank you so much for your feedback. We are glad to learn that ***** provided you with great customer service. We'll let her know that you were pleased with her service.Thanks for being a Highlights customer!
    • Review fromRebecca C

      Date: 11/18/2024

      5 stars
      ******* was wonderful, prompt, kind and responsive - easy change to address. Oh that all customer service issues would be resolved this quickly! Yay! We love Highlights!
    • Review fromlauren b

      Date: 11/18/2024

      4 stars

      lauren b

      Date: 11/18/2024

      If it werent for the online assistance, I would not have been able to place an order from ******. That should be possible without additional assistance

      Highlights for Children, Inc.

      Date: 11/19/2024

      Hi ******! Thank you for sharing your feedback. Providing a world class customer experience is our top priority and I apologize that it wasnt demonstrated to you. Canadian orders can be placed by visiting us at **********************************************. This page is also be accessed by clicking "Subscriptions also available for ******" available on main page of magazine subscription. We always appreciate feedback from our customers. Once again, I apologize for any inconvenience you may have experienced. 

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