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Business Profile

Retail Shoes

Designer Brands Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

This profile includes reviews for Designer Brands Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Designer Brands Inc. has 111 locations, listed below.

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    Customer Review Ratings

    1

    Average of 53 Customer Reviews

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    Review Details

    • haley k

      Date: 09/09/2022

      Ordered a pair of shoes, got charged twice. Reached out to customer service, they did nothing. I have to deal with my bank now to get the duplicate charge off my card. RIDICULOUS business practice, I would not recommend ordering from their site, and their customer service is useless.

    • Karen L

      Date: 09/08/2022

      Never return anything by mail to DSW. I called twice for my refund and the shoes were returned over a week ago. I had to call the bank to get my money back. Do not send anything back to the ***** or by US mail! DSW will keep your shoes and the money.

    • Hajar B

      Date: 08/18/2022

      I purchased ***********, didnt fit they came in two separate boxes . When I returned I put them all in one box. They only refund me for one and the other they didnt when I called they confirmed receiving both and told me to dispute through my bank. when I submitted the dispute they denied that and claimed otherwise. Every time I call they tell me theyll call back and yet no resolution.

    Designer Brands Inc. is NOT a BBB Accredited Business.

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