Reviews

This profile includes reviews for Drees Homes's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Drees Homes

  Serving the Dayton and Miami Valley Area Dayton, OH 45402

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  Drees Homes

  7527 Yorkshire Dr Dayton, OH 45414

• 

  Drees Homes

  211 Grandview Dr Fort Mitchell, KY 41017

Review Details

• Review fromRavikumar E

  Date: 06/12/2023

  1 star
  We custom built a home In the Viridian Island community in Arlington Texas. Drees was supposed to be a reputable and trusted company but it turned out to be very wrong. Starting to the end of the construction process we have had to micro manage and point out to the deficiency in the construction process.
  1. First off the sheet rock was not sealed at the corners per city code.
  2.Improper under sided drip edge has been installed at the perimeter of roof top and not extended to 2 inches as per city code. This has been reported twice and has not been fixed. Their defense is that city has approved the construction
  3. They installed a wrong size fire place and had to fight tooth and nail to get it replaced.
  4. The accent tiles in the master bath was supposed to be approximately 4 x8 ft but was installed 4 x6 ft. They tried to defending it says approximate 4x8 ft and not exactly 4x8 ft. They had to educated that a difference of 8 sq feet does not mean that they are installed the right size. then they blamed it on the tiles shortage. we were given an option of selecting new tiles. After selecting the new tile within 2 days they had the floor fixed with the original tiles we had selected.
  If I had not noticed and taken both the fire place and bath flooring issue I would have been delivered with a smaller size and an very ugly looking fire place.
  5. Carpentry work is very substandard. Stair case is very poorly built and is of substandard.
  6. Painting is very substandard.
  7. Countertops are all cracked and broken. We were not even informed that the counter top was porus and should be sealed. We came to know about it when the water stains was making the counter top look dirty and ugly.
  8. Most my plants are dead.
  Over the quality or work is very poor and if not noticed and pointed by us they will not mention it. They tried to cheat me. There are still many issues to mention but I have exceeded the word limit allowed.

• Review fromT Brian H

  Date: 10/30/2022

  2 stars
  INCORRECT HVAC SIZE IN NEW HOME – My Drees home was built in 2012. I purchased it from the original owner in 2015. My HVAC system has been serviced annually by a bonded and insured heating and air company. The heat exchanger in my HVAC recently failed annual inspection. A heat exchanger is equivalent to an engine in a vehicle, meaning it is the heart of the system and cost-prohibitive to replace. While failing, it also leaks carbon monoxide into the home, thus a very serious issue. The industry standard life expectancy for a HVAC system is 15-20 years--mine failed at almost 10 years. My HVAC company said it failed because the furnace and air conditioner were both originally SIZED TOO SMALL FOR THE HOME; to wit, approximately half the size required for the square footage of my home, which caused the heat exchanger to prematurely fail. I didn’t realize it, but my furnace was showing signs years earlier, such as the furnace faulting when the house got too cold, and the HVAC not being able to keep up with more extreme temps in the summer and winter. Consequent to my failed inspection, I received three independent, written analyses from HVAC companies confirming the inadequate HVAC size. The installer (name not relevant) claimed no responsibility, saying the HVAC sizing was done by Airtron Heating & Air, Cincinnati, OH, contracted by Drees Homes. I filed a complaint with Drees Customer Service, who agreed to inquire with Airtron, and Drees verbally stated that, if the HVAC was confirmed to be undersized they would consider compensation. A few days later, Drees abruptly dropped my complaint without sufficient explanation after they failed to keep their promise to determine from Airtron whether the HVAC was correctly or incorrectly sized. I want other Drees Homes customers to be aware that this could happen to them, and to check their HVAC to determine if it is correctly sized, and to act ASAP, especially since Drees still uses Airtron to size their new homes.