Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Jewelry Stores

International Diamond Jewelers, Inc.

Reviews

This profile includes reviews for International Diamond Jewelers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

International Diamond Jewelers, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.57/5 stars

    Average of 21 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromD.M. S

      Date: 05/19/2023

      5 stars
      Lizzie helped me at the Miller Lane location. She was very professional and patient as I asked to see many different items. She helped me select something that was very nice while staying within my price range. No pressure, just helpful assistance. Thanks Lizzie!
    • Review fromMichele M

      Date: 04/30/2023

      5 stars
      I brought in a ring and hat sized and received an appraisal! They were very professional and nice!
    • Review fromRobin B

      Date: 01/19/2023

      5 stars
      Great variety of diamonds and the best prices. They were very friendly and knowledgeable. Been a customer for years.
    • Review fromNa N

      Date: 01/17/2023

      5 stars
      Very helpful and knowledgeable staff. Great products and reasonably priced.
    • Review fromTeah L

      Date: 12/24/2022

      5 stars
      Dylan is awesome and helped me get exactly what I was looking for. Thank you
    • Review fromTyler A

      Date: 11/25/2022

      5 stars
      Travis was excellent in helping me find what I needed.
    • Review fromChad B

      Date: 11/11/2022

      5 stars
      Kelsey was extremely knowledgeable, kind and helpful in our pursuit of a ring. Can’t recommend she and International Diamond Jewelers enough.
    • Review fromJerry G.

      Date: 10/07/2022

      4 stars
      Outstanding service and was curious helpful and had a great attitude and very professional
    • Review frombrian M.

      Date: 09/18/2022

      1 star
      All I can say is Find a different place to buy from. If given the opportunity they would get 0 stars. We bought my fiance's engagement ring in January it sat in the drawer untill I proposed in late June. She wore it off and on for a month and one of the small stones fell out. Immediately took it in for repair. She wore it off and on for another month no problems until a week ago and another one of the small stones fell out. We are livid at this point and want our money back so we go in and ask for the manager. Oh only 30 day return policy after purchase like no one proposes right away after buying the ring come on!! I don't believe we even signed to acknowledge that. The manager of the store calls the owner of the stores 3 times and we only are offered a extended 3 year warranty when we are just wanting to be done with this ring and want our money back as we are questioning the quality of products they are selling there. The manager was going on and on about details and stuff and I finally had enough and loudly said I wanted my money back. At that point seemingly using a intimidation tactic by the store, the old man security guard walks over and explains we were given our options to choose one and leave. So we ultimately are stuck with a ring that we eventually will have to pay for repair if the stones keep falling out after 3yrs. Not happy at all!!!
    • Review fromTaylor S

      Date: 08/04/2022

      5 stars
      Kelsey gave Great customer service in the store and had awesome sales on what i ordered!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.