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Business Profile

Real Estate

Bridgestream Property Management

Reviews

This profile includes reviews for Bridgestream Property Management's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bridgestream Property Management has 2 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 14 Customer Reviews

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    Review Details

    • Review fromJacob E

      Date: 05/12/2023

      1 star
      Lots of red flags. Bridgestream claimed that they could hold a property for myself and a co-applicant for 2 weeks. Then a day later, we were told that we had two business days to pay for the first months rent or the availability of the property would pass to other customers. They wanted a month’s rent and a deposit to be paid before signing a lease. The agent that we spoke to seemed annoyed when we asked to see the lease before handing over such a large sum of money. I have never been asked to pay a dime before signing a lease (besides application fees). After handing over my SSN for the application process, I can only fear how they will handle such confidential information. Important information was communicated over text (unprofessional) and everyone that we spoke to seemed to be on a different page. This business seems set up to pressure vulnerable people into paying large sums of money without any protections.
    • Review fromKaren P

      Date: 04/06/2023

      1 star

      Karen P

      Date: 04/06/2023

      If I could rate this business in the negative numbers I would. We were showed a property. Paid all of our fees. Paid all of the pet search fees. They made over 300 dollars off of us only to come back and add 70 dollars per month per dog and fifty dollars per month for the cat. The blamed the pet search company. I called the pet search company their recommendation was 25 a piece! They made it so we could not afford it. This house has been on and off the market for months so they are making as much money as possible before renting. These corporations need to be stopped! What they are are doing is criminal.

      Bridgestream Property Management

      Date: 04/07/2023

      As a company, it is our goal to be as transparent as possible with our application and screening process to rent one of our units. Our application criteria and process are clearly outlined on our website under our How to Apply Section listed below. 


      https://bridgestreampropertymanagement.com/tenants/application-process/


      To ensure we are protecting our Client's homes, we partner with a Pet Screening company called Petscreening.com. They gather information about pets from the breed, age, vaccination records, etc... to determine the risk of damage to the property by the pets. Each pet is then given a risk rating and then we charge based on that rating. We have proof from PetScreening.com of all the price recommendations based on the risk of each of her pets. We even offered to lower the pet rent slightly to assist Karen, which is outside of our normal process. I don't know how Karen would have been told that her pets were only going to be $25 per month in pet rent.

    • Review fromBrittany H

      Date: 03/08/2023

      1 star
      Bridgestream doesn't answer phone calls, “lose” any complaints u have, and change their name to not get sued. not a trust worthy management they even write their own reviews to have a good rating. they won’t do any upgrades in your house after you do start renting and they use scare tactics to get you to move out willingly instead of forcing an eviction. They charged me $3,400 for damages and repairs that of things that were already damaged when I moved in, now I get to pay for it or it will ruin my credit. Incredibly rude staff and they are complaining irrational, no humanity when they are charging you. I shouldn't have to pay for the property fixes just because you want to upgrade all the outdated things in the house. I did nothing to deserve this amount!!!!!! RiDiCULOUS !!!!
    • Review fromJeremy S.

      Date: 01/24/2023

      1 star
      Deadbolt broke in December after repeated attempts to look at lock, was told to call lock Smith when it was 20 degrees outside. January 17 fridge went out, with multiple attempts to fix last December still without fridge to date. There motto is file claim with my renters insurance. Avoid this place like the plague.

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