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Business Profile

Remodeling

Building With Faith Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

This profile includes complaints for Building With Faith Construction LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Building With Faith Construction LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/17/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 1, 2024, *** - owner of Building with Faith Contruction came to my house said that he would need a 50% deposit to get a spot in line for a full remodel job. I gave *** ********* a check for almost $30,000 and he still has not shown up to do any work at all nor will answer my calls. Drove an hour to meet with him for him to lie straight to our faces when we asked about another person that said that he didn't show up to complete her work that he did start.
      A month ago, he said that he was ordering cabinets as he has all the measurements, but he will not contact me back and once again he will not answer any of my calls.
      Everything has been a lie from day one he stepped foot into our home, he preyed on people needing a contractor and he promised to do work collected the money and never to be heard from again.
      He hides behind his "Building with Faith" name to make people believe he is a trusted person; it is a Wolfe in a sheep's coat.
      He has taken a dream that I had saved up for and turned it into a total nightmare along with many others from what I am finding out.
      ****** is a very dishonest person, and his wife is a cop, ran the office and has to be fully aware of the money he has taken from people. This business needs to be held accountable for the thousands of dollars that he has taken.

    • Initial Complaint

      Date:02/04/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      1. $2,600 project / required half down and we paid initial required amount of $1,311 back on 12/10/2024.2. Nothing happened , not returning emails or calls, taken our money, last communication almost 2 weeks ago was "waiting for parts for truck". not returning calls 3. I was truly hoping that a Christian construction company would be more helpful.4. We just want our project done and if he can not do it, we want our $1,311 back he has cashed

      Business Response

      Date: 02/04/2025

      This was complaint was handled and written prior to the agreed terms. Home owner was already refunded his deposit. 

    • Initial Complaint

      Date:12/19/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Called to have bathroom remodel back in March. Kept pushing date back because "lack of staff" had to pay half down and didn't start till November. Paid another 25% when they showed up. Did demo and put in new shower and flooring. Paid them the remainder and was supposed to finish project. They said it would take 7-10 days. They started November 20 and only did 3 days of work. Still waiting for vanity, sink and trim to be done. Again already paid them for job. It's been 2 weeks since done and a month since they started. Owner claims it's on backorder from *******. I talked to ******* representative and they say there is plenty in stock. Owner of company keeps ignoring calls and refuses to get back with me.

      Business Response

      Date: 01/06/2025

      ******* ******** Did put a deposit down on his bathroom remodel per his contract On March 12th. ******* was not given a start date until we had the selections of the items that he wanted in his bathroom. We were given the selections on April 29th, which then we scheduled him for late August, which at that time we were running be hind and we did have several crew members quit on us. We started the bathroom on November 18th which we had been communicating back and forth on start times. He did then make another 25% payment on his account as per his contract. We were there for 4 days demoing the bathroom. we got shower put back together, floors installed, toilet install, leaving trim, vanity, and 2 small shelfs. When we started the job I we remeasured the vanity before ordering it just to make sure it would fit as it was bigger than the one quoted. At that time we ordered it, The vanity did not come from ******** as we used ******** outsource supplier to provide the vanity. We have not hear from ******* since December 19th regarding the bathroom. Due to the two holidays Building With Faith Construction has also been off for the holiday's. We have the materials to go and finish the job and have it scheduled to install it which he knows about.

    • Initial Complaint

      Date:01/17/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted the company to repair a soffit on my house back in early November 2022. When on the phone with the initial consultation I was told that they would be able to repair my soffit before the weather got cold and nasty. I had to sign a contract for them to do the work which is standard. I mailed a down payment of $150 via check to the company and they cashed the check on 12/2. We have contacted the company multiple times since about our soffit repair and they keep telling us that they will get us on the schedule but never call back to confirm the schedule. We were also told that the gentleman that they were going to have do the work is in Mexico. They have already missed the window for repairing the soffit before the weather got cold and my daughters room is very cold drafty because of it. I would like them to either come fix my soffit like they said they would or return my down payment so I can get another company to fix my soffit.

      Business Response

      Date: 02/22/2023

      [BBB Transcription via Email]

      From: **** ******** <********************>
      Date: Tue, Feb 21, 2023 at 3:15 PM
      Subject: Building With Faith Construction
      To: <*****************>


      Good afternoon ********, 

      I'm reaching out on behalf of ****** ********* and Building With Faith Construction about a complaint that was made on our BBB page. 

      We did try sending one of our employees out to the property to do the work for the homeowners on a Saturday, and the homeowners ended up sending him home. 

      We did try to contact them about the work and we were not able to get ahold of them until after we sent the employee there and sent him home. We spoke to the homeowner and he decided to have someone else come do the work and we wrote them a refund check for what they paid.

    Building With Faith Construction LLC is NOT a BBB Accredited Business.

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