HMOs
Concentra Preferred Systems, IncAbout
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Additional Info:Our BBB began receiving phone calls and inquiries on this company on 1.22.07. Callers indicated they had received a notice advising them that their personally identifiable information may be at risk. Our BBB called the Dallas office of Concentra and spoke with a company representative who confirmed that the mailing is real. The letter was sent by Concentra on behalf of its' client Nationwide Insurance. According to the company, a satellite office of Concentra located in Massachusetts was broken into and back up tapes along with cash, and laptops were stolen. The tapes contained encrypted patient information. The letter asked consumers who wanted more information to call their offices at 1 (888) 858-4935, Monday - Friday, 8am to 6pm Eastern Standard Time. The letter also provided detailed instructions no how to put a fraud alert on your credit report with the three credit reporting agencies. Our office has general advice on protecting yourself from identity theft available upon request or on our website, under resource library.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.