Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Map Publisher

Mass Marketing Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromC.V.

    Date: 04/03/2024

    1 star
    Sketchy company. They called to try to get us to buy an ad in their map and were extremely pushy. Furthermore, they couldn't provide any samples of their maps, couldn't name a single business around me that carries the map, couldn't send me a digital version of the map, couldn't name a single business that advertises with them. Seems quite obviously a scam to me.

    Mass Marketing Inc.

    Date: 04/04/2024

    We are sorry that you had a bad experience with our Sales Representative ****. We have been in business for 47 years, and have an A+ rating with the BBB. Our sales are based on a verbal ok, with nothing due until the maps are delivered and you are happy with your advertisement, it is only at that time we take payment. A proof is always sent ahead of time for your review/corrections and final OK. We do not give out specific information of other accounts, as I am sure most businesses do not, and we do not provide hard copies of the maps to prospective customers. We have a website that we ask people to go to to look at our maps online so that they may see our product. I spoke with ****, and she said that she did give you 1 business that was in your area, and you replied that you didn't know that business. We apologize for the misunderstanding and that you felt our sales rep was pushy. We have spoken to her regarding her interaction with you.

    C.V.

    Date: 04/05/2024

    Lies. The only business she mentioned is the library, we know them well and work with them, they are right down the street. I told her I'll go pick up a copy of the mail there first, and then she suddenly said: "Of well they don't have any right now." Pretty obvious they don't carry them and when I asked an employee there, they said they'd never heard of this map. You're rep hung up on me when I asked for an email with more details. This is obviously a scam.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.