Reviews
This profile includes reviews for Eco Plumbers, Electricians, and HVAC Technicians's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 488 Customer Reviews
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Review fromJas B
Date: 12/22/2022
5 starsEco Plumbers does great work at a fair price! Used twice for plumbing work and will definitely use them again!Review fromStephanie B
Date: 12/19/2022
5 starsStephanie B
Date: 12/19/2022
Mr.C***** did an amazing job!! He explained everything that he was going to do.
Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/20/2022
Hi xxxxxxxxx, we love hearing this! We were happy to help and will be here if you ever need us in the future. Have a wonderful day, The Eco Plumbers.Review fromStan F
Date: 12/19/2022
5 starsStan F
Date: 12/19/2022
This company is fantastic. Had a plumbing problem and we contacted them. Very repsonsive and professional. They fixed our inital problem and we signed up for yearly maintenance on our plumbing, electrical and heating components. Highly recommend them for great service, professionalism and reponsive technicians. Thank you!Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/20/2022
Hi Stan, this is wonderful to hear! We are happy to have been able to help. We pride ourselves on our customer service. Thank you for this 5-star review and for welcoming us into your home. All the best, The Eco Plumbers.Review fromLinda K
Date: 12/19/2022
5 starsLinda K
Date: 12/19/2022
Ray and his trainee, Steven, were very friendly and Ray explained the whole procedure upfront to me and then gave me a quote. He completed the job in 30 minutes, even using a wet vac on the carpet. Thanks for sending him.Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/20/2022
It was Ray and Steven's pleasure to be able to help you and answer any questions you may have had. Should you ever need us in the future, we are just a phone call away! Have a wonderful day, The Eco Plumbers.Review fromTya D
Date: 12/04/2022
1 starTya D
Date: 12/04/2022
I called this company out to service a furnace in a home that I had just purchased. The technician told me that my furnace was unsafe to use & shut it completely off without informing me. He then tried to sell me a combined $20000+ furnace and a/c unit. He did not give me any carbon monoxide readings or information on why my furnace was unsafe to use. But instead tried to convince me to purchase & get financing. He never checked my a/c unit one time. I had a 2nd ***** opinion from 2 other HVAC companies. Turns out, the furnace was not unsafe to operate. I dont even need a new furnace at this time. It was a complete sc.Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/08/2022
Hi ***, thank you for your feedback. Safety is our top priority when it comes to servicing any plumbing, heating, or cooling appliances for our clients. Our documents and photos show a crack in the heat exchanger, which can be dangerous if left to operate as normal. As you mentioned, our technician alerted you that the furnace was unsafe to use and turned it off for the safety of you and your family. We understand we are not the company for everyone, and we were happy to provide you with multiple options to decide what is best for your home. All the best, The Eco Plumbers.Review fromCelia V
Date: 12/04/2022
3 starsCelia V
Date: 12/04/2022
We have used Eco Plumbers many times over the last few years and have done lots of fairly costly work. This time, Ecoplumbers came out to work on a plugged kitchen sink. The tech said it could not be snaked and that we needed new pipe work in the basement. Very costly but went with it. A manager came out to chat about the need for additional fixes as the house is old and pipes will eventually need replacement. We know this, but declined due to finances. We hoped to have this done at a later time. So we agreed to just stick with the kitchen sinks. This was repaired, and a new disposal was also installed. All seems to work great. The next ****** after this work, we find the bathtub was not draining. Another clog? This was part of the area that we said we wanted to wait on as the upstairs bathroom was working just fine. We have become suspicious that each visit ends up with another job that needs to be done and more costly. Called to complain about bathtub and someone said they would call. Someone did call and left a message for me to call back. I did, but message said no one was there to talk (3:00 PM??). As instructed I left a message and it has been two days and no response. Customers should double check their needs. I gave 3 stars because the work seemed to be done very well and so far the sink seems fine. Since we're not plumbers, it is difficult to determine whether the original clog was fixed and whether all that work was necessary or whether the new clog is a part of or misdiagnosis of the kitchen problem I give 5 stars to the technicians who come to do the work. All are professional, friendly and hard workers. We hope that our suspicions about the need for all this work is not a sales pitch.Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/08/2022
Hi *****, thank you for your feedback on your recent service with us. We apologize as there was a miscommunication on our end and we assure you we have addressed this internally. Our team was happy to assist with your home's plumbing issue and come back out to resolve the clogged tub drain. We stand by our services which come with multiple guarantees, including your satisfaction! If you have any further feedback, please don't hesitate to reach out. All the best, The Eco Plumbers.Review fromRon J
Date: 11/29/2022
5 starsRon J
Date: 11/29/2022
*********************** did a nice job and worked diligently with the **************** inspector to get ************ shutoff valve installed and checked out. Not an easy job scheduling a couple visits and completing before the end of business day for the water company.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
***, we appreciate the great feedback that you wrote, as it will assist others who might be deciding on a home service company. **** appreciated your nice comments! Thanks for your business and don't hesitate to call if you need us! The team at The Eco PlumbersEco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
Thank you for taking the time to leave us a five-star review, ***. We are certainly happy to hear that you were satisfied with your service from ****! It can be tricky to coordinate with the city sometimes, but we're happy to hear that it all got handled for you. We hope to hear from you again for any future home service needs. All the best, The Eco Plumbers.Review fromArchie S
Date: 11/28/2022
5 starsArchie S
Date: 11/28/2022
****** was prompt, polite and professional and very thorough in his work.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
Thank you for taking the time to leave us a five-star review, ******. We are certainly happy to hear that you were satisfied with your service from ******! We hope to hear from you again for any future home service needs. All the best, The Eco Plumbers.Review fromTeresa P
Date: 11/14/2022
1 starTeresa P
Date: 11/14/2022
In August i called this company to give me an estimate on my side yard. For years i had a huge water problem that came through the middle of my front yard making a large dip in my yard. **** came out, said he mad a video for his workers and we agreed on only to do the worst part of my side yard and maybe the back yard next year.. The pipes was to be placed in the middle of my yard, Their team arrived while i was still inside working and unloaded their things. I went out to greet term offer water and went back into work. When i went out to check, the team had put the drains next to the house instead of on the side yard where we had agreed on. I immediately called their office. **** came out a few days later and admitted they did the job wrong, did not watch the video and was in a hurry, After waiting on them to show back up, they send a text when they are on their way, i received approximately 8 text from this company saying they were on their way and they did not show up. , I told them not to come back. I was very mad .Today their dispute department blatantly lied to me because they dont want to make it right. They said they put the drain in the right place. They did not, they know this and are liars . Blatant liars. They have enough business so they dont care about one complaint. I had originally told them I would not write a review. I changed my mind. They lied. Their salesman made a tape for the team and he admitted it when he came out, They messed up the side of my driveway by getting too close to the drive, busted my curb in addition to a whole placements of pipes next to my home and 12 feet off of the agrrement.The salesman **** admitted they did it wrong. They know they did it wrong and completely messed up a job I am very aware that they have many high star reviews because i read them and studied this with other companies for two years, ************ tells you where the drain needs to go. So now they say it was placed wrong? Don.t!Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/21/2022
Hi ******, thank you for your feedback. The work we completed on your home's downspout drains is still under warranty, so our team would be happy to come out to review the placement of the pipes, discuss your concerns and come to a resolution. Please contact our Care Team at ************ to schedule a day and time that works best. We look forward to hearing from you! All the best, The Eco Plumbers.Review fromChristine J
Date: 11/09/2022
5 starsChristine J
Date: 11/09/2022
***** and ****. Both came for 2 different services. Did great job. Would love to have them both back.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/10/2022
Hello *********! Thank you for your review! We appreciate your business. We stand by our services, which come with multiple guarantees! We look forward to being there for you whenever you are in need of future services. All the best, The Eco Plumbers.
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