Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Copiers

OBM

Headquarters

Reviews

This profile includes reviews for OBM's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OBM has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OBM

      1140 Corporate Dr Holland, OH 43528-7858

      BBB accredited business seal
    • Ohio Business Machines, LLC.

      2251 Front Street Suite 107 Cuyahoga Falls, OH 44221

      BBB accredited business seal
    • OBM

      1111 Superior Ave E Ste 105 Cleveland, OH 44114

      BBB accredited business seal

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJames R S

      Date: 07/11/2023

      1 star
      OBM has a very hands-off "we won't talk if you don't ask" process for finalizing a lease and service agreement with them. Their Service Agreement contract enables them to auto-issue renewals for their services for 2-years at a time when your agreement ends. They fail to alert you about this as your lease agreement nears its end. They do backflips to push you to buy UP to the next machine lease and agreement with them.
      We have used OBM for two or three 39 month lease agreements = about 102 months.
      Any non-asked for help with information for finalizing = NO
      Any help with letting us know the details of the end of service contract = NO
      Asking us to buy up so a Sales person can go on vacation = YES
      I am truly disheartened that we continued using their services for so long.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.