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Business Profile

Condominiums

Bent Tree Town Home Condominiums

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sharon R

    Date: 01/16/2024

    Do yourself a huge favor and don't move into these townhomes. These "townhomes" are nothing short of project housing. We moved here last month from Houston, Texas blindly because we needed to move quickly due to my husband's work promotion in Huber Heights. We went off of what we were told, and the pictures on their website, which seemed favorable. Upon our initial walk through we had a literal laundry list of issues wrong with the unit including a broken metal piece hanging from the stair banister. This went unfixed for two weeks before we had to finally fix it ourselves because we didn't want our two year old getting his hand sliced open. Another huge problem that still hasn't been fixed is a huge crack in our bathtub. The maintenance supervisor finally came over today and chastised me in my pjs while holding my son for being upset that I can't bathe my child. The front desk girls, the manager Rebecca and John the maintenance supervisor are not only rude but completely inept and unprofessional and will not help you as a tenet. They gaslight you into thinking you're wrong for expecting a move in ready and child safe home. And upper management has only emailed me to apologize for the insanity of this place. They didn't even reimburse me for the items bought to fix the banister myself! Run from this place like the plague. We went from a luxury, helpful, kind, condo complex in Houston to a literal cesspool here at Bent Tree.

Bent Tree Town Home Condominiums is NOT a BBB Accredited Business.

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