We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Body Repair and Painting

K-CEPS Autobody & Detailing
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for K-CEPS Autobody & Detailing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

K-CEPS Autobody & Detailing has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Susan B

      Date: 04/15/2024

      This repair shop is gouging customers by keeping their cars for long periods of time in order to charge storage fees. (Outside is $95.00 per day and Inside is $106.00. Our car was delivered 2/26/24 and the estimate was not sent to the insurance until 3/26/24. K-ceps charged 46 days outside storage and 21 days inside storage. No repair shop needs that long to do an estimate on a repair. I would like this repair shop investigated.

    • Jerome B

      Date: 02/15/2024

      Poor business practices. Charged me $165 for cleaning my car; however, they never cleaned it (I have pictures). Let the buyer beware, I would not recommend this business to anyone.

    • Roy K

      Date: 05/06/2023

      I want to start this review off by saying I have NEVER left a negative review on anyone so for me to leave a bad review its BAD.
      I dropped off my Tesla on January 24, 2023 for a punctured front bumper and dented hood. I was assured when I dropped car off by the owner Dan that they would "get right on it" so it should not take long. After the car was there for one month with ZERO communication I decided to call and check on status. First of all when you call "at best" phone gets answered 20% of time so of course they did not answer but I did get a call back later that day stating that nothing had been done as USAA did not approve the repairs. I asked why I was not notified of the problems but they had no answer. I hung up phone and called USAA and they apporoved repairs in less then 10 minutes. So needless to say this was not a USAA issue it was a K-Ceps issue for not notifying me.
      So I assume fixing hood and bumper will be done in a timely fashion but NO. I will save the rest of the poor communication and service drama as it does not matter so here are the facts.
      I dropped my car off on January 24th for hood and bumper damage "no frame or structural damage as was low speed (less than 3 miles per hour impact). It took them 101 days to complete repair and parts where not on back order and other than the first month they waisted by not letting me know insurance issues this was all their issue. They charge USAA $17,647.90 for a hood and bumper repair. WAY OVER PRICED. They replaced both headlights ($1,400 each) and they were NOT DAMAGED in the crash.
      When I arrived to pick up car battery was dead (18% and they know I live 45 minutes aways) and rear tire was flat.
      I have proof (pictures and documentation to share) of minimal damage, terrible history of responding to calls and e mails and rediculous billing procedures.

    K-CEPS Autobody & Detailing is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.