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Business Profile

Tree Pruning Service

Arbor Plus LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Pruning Service.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Allison P

    Date: 11/12/2023

    This is as short as I can make this review. Our neighbor had a lot of trees to remove and had Hayden at arbor plus come out for an estimate. We had two trees we wanted removed and one tree we wanted trimmed so he gave us an estimate as well. In April of 2023 him and his crew came out to do our neighbors and our work all the same day. Hayden left the site and returned after his guys had driven away down the road without cutting a big limb they were supposed to trim that overhangs our neighbors house and without finishing the trim on our large tree leaving several extremely obvious dead branches. He strung us along for MONTHS about when he was coming back out to finish and then eventually stopped responding to us. Left a review on ******** and he finally responded basically saying he cut us a "deal" and why would he bring thousands of dollars worth of equipment back out for just a few dead branches. He also mentioned he would have finished it eventually next time he was "in the neighborhood". Not sure how we were supposed to know that since he completely stopped communicating with us. First of all, I didn't ask for a deal. Second, if I knew this "deal" meant he would use it as an excuse to take our money and never complete the job then I wouldn't have went with his company for the job. Extremely unprofessional and arrogant, horrible customer service. 0/10 do not recommend. If you do decide to go with this guy, don't pay him in full until that job is done.

  • douglas b

    Date: 10/04/2022

    Never finished the job. Shafted me after I paid the complete bill. I had to get someone else to finish it up.

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