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Business Profile

Motels

Travelodge By Wyndham

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJeremiah J

    Date: 04/05/2023

    1 star
    I made a reservation using the app Adobe and received a text with reservation code. They would not honor the reservation. Never pulled it up. They "helped us out" with a lower price room. The neighbors were screaming and throwing things for hours, Room smelled of animal feces. The air unit was throwing wet dust bunnies on to bed. The nonsmoking room had cigarette burns all over beds. When I went to management she started screaming at me and told me to "get the f off her property" she was angry I called Wyndham customer service. This by far, was the grossest experience ever.
  • Review fromDon S.

    Date: 09/07/2022

    1 star
    Travelodge by Wyndham are advertising misleading prices to the customers! They priced me $190 and when I agreed she got my banking info the booking person then changed it to $434.24. I immediately objected and then wanted to cancel; she then stated it was non-refundable. I was then transferred to their customer service where they lied to me and said that Travelodge would look into it and email me back. That never happened then their customer service refused to speak to me thereafter and hang up the phone in my face. I tried to contact Travelodge directly and they are not answering. That is deliberate deception and I am requesting that they give me a full refund because of their lies and misrepresentation..

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