Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medical Equipment

1800CPAP.com

Reviews

Customer Review Ratings

4.56/5 stars

Average of 70 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoseph S

    Date: 12/13/2022

    5 stars
    Excellent service, new parts for an older mask that I like the best, and fast shipping. Very happy and highly recommend!
  • Review fromDebra M

    Date: 12/13/2022

    5 stars
    Very pleased with items I ordered. Would order again, very happy.
  • Review fromAndrea B

    Date: 12/13/2022

    5 stars
    1800CPAP.COM is an easy and affordable way to get your CPAP supplies. I know I sound like a commercial, but it's true. They have a lot of sales, and their regular prices aren't bad. They ship things quickly. I would recommend them.
  • Review fromDouglas C

    Date: 12/13/2022

    5 stars
    Smooth transition and shipping was very fast and great prices
  • Review fromCynthia B

    Date: 11/07/2022

    5 stars
    Lightening fast service. I am very satisfied and will use this company again.
  • Review fromAnthony G

    Date: 11/04/2022

    5 stars
    Satisfied. Easy site navigation. Easy order process. VERY quick delivery!
  • Review fromKurt V

    Date: 11/04/2022

    5 stars
    I found exactly what I needed! The biggest reason I gave a 5 star rating is it was shipped very fast! Thank you so much.
  • Review fromBeth H.

    Date: 11/03/2022

    5 stars
    I am very satisfied with the whole ordering process. Fast delivery, great price, quality product. Will definitely be ordering again!
  • Review fromMary W

    Date: 11/02/2022

    1 star

    Mary W

    Date: 11/02/2022

    I ordered 4 items and only received 2. I called customer service, took pictures of the items received and the box as directed but never heard back from them.

    1800CPAP.com

    Date: 11/02/2022

    Dear Valued Customer,We sincerely apologize for the inconvenience you have experienced with your order and would love the opportunity to rectify the matter appropriately. At your earliest convenience, please contact our customer service department at ************** or by email at [email protected]. Again, we sincerely apologize for the inconvenience, and we look forward rectifying the matter immediately. Best regards,Customer Service **********************
  • Review fromS. Kerry W

    Date: 11/01/2022

    5 stars
    I was able to find the mask I needed and purchase easily. The mask arrived promptly and in good shape. I recommend to all. And good prices too!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.