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Business Profile

Manufactured Home Park

Darby View

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Park.

Important information

  • Customer Complaint:

    According to information provided by BBB Serving New Mexico and Southwest Colorado to our BBB serving Central Ohio on Oct. 17, 2022:

    Impact MHC Management, LLC dba Impact Communities, is a corporation located in Cedaredge, CO.

    Impact MHC Management, LLC manages multiple mobile home parks located nationally.

    Each location is its' own separate legal entity.

    Separate BBB profiles are managed for each location.

    However, Impact MHC Management, LLC has designated the following person as a point of contact for complaints for the location in Mechanicsburg, Ohio:


    Mrs. Mikki Hines

    Project Coordinator

    Impact MHC Management, LLC

    PO Box 457, Cedaredge, CO 81413

    970-808-0800

    [email protected]


    For more information concerning Impact MHC Management, LLC please refer to the separate BBB Business Profile managed by BBB Serving New Mexico and Southwest Colorado at this link

    https://www.bbb.org/us/co/cedaredge/profile/property-management/impact-communities-0806-99160336

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been living in Mechanicsburg Oh for a little over 2 years paying lot rent and sewer and water not knowing there are no meters to read,Last month my bill was 220 and this month 375 there is no way, I work 6 days a week 10 hour days so I am not home for a large water or sewer bill, they get one bill and distributed to who pays what, I am not paying everyone's bill. I want to see my meter to show its my bill only, also last week we were given letters saying they were going to install meters on all the homes, I am not opposing to pay my lot rent but I am not paying those water and sewer bills until I see MY meter, I will go to court first, Thank You

    Business Response

    Date: 10/20/2022

    We can understand your concerns regarding this issue, Our community manager has had contact with the resident about this issue it started in
    September. The community manager noticed a high-water bill on 8/25 when the manager reached out her, then she went
    to her home because she said she had no leak we had found a running toilet; the manager took
    a video and send it to her because she was at work. Our Community manager let her know she needed to
    fix it, she did not fix it until late September, so she has a water bill of
    $325 as of right now , she refused to pay and told the manager to take her to court. When there is a water leak in or around the residents home we try to catch it and alert them so that they are aware of the issue and they can get it repaired and corrected. 

Darby View is NOT a BBB Accredited Business.

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