Reviews
This profile includes reviews for Windows Direct USA of Cincinnati's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 39 Customer Reviews
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Review fromMelissa K
Date: 05/30/2025
5 starsMelissa K
Date: 05/30/2025
Friendly, helpful sales staff. Installer was friendly and did a beautiful job and left no mess. They keep you updated during the manufacturing process. Product (1 full door replacement and 1 large picture window replacement) is great quality. Very positive experience!
Windows Direct USA of Cincinnati
Date: 05/31/2025
Thank you so much for the feedback and opportunity to serve you. Let us know if we can ever help with anythingReview fromAmy B
Date: 05/29/2025
5 starsAmy B
Date: 05/29/2025
We had a problem with one of our windows. Called Windows Direct spoke with service representative *****. I explained our window situation and it needed to be serviced ASAP due to opening and saft issue. ***** and ****** got our window opening problem addressed quickly. Thank you, for your perservance ladies. Thank you **** for sending *** out this afternoon. *** took care of the problem. Glad we went with Windows Direct USA. ***Windows Direct USA of Cincinnati
Date: 05/30/2025
Thank you so much for the feedback and we are happy to take care of any issues if they arise.Review fromMary H
Date: 05/22/2025
5 starsMary H
Date: 05/22/2025
I had a great experience with everyone at Windows direct. they were very professional and kept in communication with me through the entire process. And theydid an excellent job installing my windows. I highly recommend them!Windows Direct USA of Cincinnati
Date: 05/23/2025
Thank you so much for the feedback. You were great to work withReview fromEdward B
Date: 05/09/2025
5 starsEdward B
Date: 05/09/2025
Inatallers were wonderful and ***** was professional. Would use them again)!Windows Direct USA of Cincinnati
Date: 05/11/2025
Thank you so much for the feedback and the opportunity. We really appreciate itReview fromMark C
Date: 04/24/2025
5 starsMark C
Date: 04/24/2025
A couple of months ago I had 2 entry doors installed by Windows Direct by ********. They are beautiful! I have gotten many compliments from my neighbors! ******** is a true professional and an excellent craftsman and very friendly! The job went so well I took advantage of Windows Direct 3 for 3 windows deal. My good fortune was to get ******** for the installation. As expected he did another wonderful job! Windows Direct representative Sarah came to make sure I was satisfied with the job. She is a true professional and very nice! If you need any windows or doors I highly recommend both Windows Direct and ********. I guarantee you will be very satisfied!Windows Direct USA of Cincinnati
Date: 04/25/2025
Thank you so much for the feedback. We truly appreciate the business and it means a lot for our local family owned companyReview fromRick & Leigh A
Date: 04/04/2025
5 starsRick & Leigh A
Date: 04/04/2025
Sales,follow up installation all Fantastic! Follow thru phone call exceptional service pleasure to do business with a ******************Windows Direct USA of Cincinnati
Date: 04/05/2025
Thank you so much for the feedback. We truly appreciate the opportunityReview fromTommie J
Date: 03/26/2025
5 starsGreat service and craftsmanship. Very pleased with my new entry door.Review fromCarolyn P
Date: 03/20/2025
5 starsCarolyn P
Date: 03/20/2025
Brayden from BathsDirect USA did an excellent job remodeling my shower. It looks absolutely GORGEOUS!!! He communicated with me every step of the way. He also cleaned up and vacuumed every day before he left which was so awesome!Windows Direct USA of Cincinnati
Date: 03/22/2025
Thank you so much for your feedback.Review fromGloria H
Date: 03/17/2025
5 starsGloria H
Date: 03/17/2025
The installer did not do a good job in caulking my windows and couple of the screens needed repair. After talking to ***** she handled the problem and sent another installer to repair the windows. I dont remember the persons name but he did a fantastic job and my windows look so good. I have other windows that need replacing so I will probably use Windows Direct again.Windows Direct USA of Cincinnati
Date: 03/18/2025
Thank you so much for your feedback. We are not perfect every time but will always make it right and stand behind our workReview fromJohn C
Date: 02/12/2025
5 starsThank you for the amazing installation your team completed on my windows over the past two days! The quality of your products is outstanding, and I cant wait to have my bathroom done next. Your company is truly the best100% would recommend to anyone.A special shoutout to your installer, who treated my home as if it were their own and left everything spotless. Truly top-notch service!
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