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Business Profile

Heating and Air Conditioning

Sal's Heating, Cooling, Plumbing & Sewer

Reviews

Customer Review Ratings

4.42/5 stars

Average of 142 Customer Reviews

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Review Details

  • Review frompeter A

    Date: 02/17/2023

    1 star

    peter A

    Date: 02/17/2023

    The company does not give you a time line when the technician is coming which keeps you tied up all day waiting for the technician to call you

    Sal's Heating, Cooling, Plumbing & Sewer

    Date: 02/18/2023

    Update,
    After the call this is simply a 1 star customer and we will never service them again as everything was done to the letter! You even commented how you received 4 star service as the tech was great but wish we could give times which we have been very clear why this can’t happen in our industry.  Sorry but this may come as a surprise to you are not the only customer on our unpredictable repair schedule and why we call on the way.  Please take your business elsewhere maybe somebody else can meet your expectations but I am sure it will not be at a ******* price.  
    Peter, we call on the way so you don't need to tie up your whole day waiting.  Mobile phones allow this to happen. This was all explained to you at the time the call was taken. You also rescheduled and when we rescheduled,  we agreed on afternoon arriving at 12:15 PM, prefect if you ask us. This is also a ******* which is subject to availability.   Why would you give us a 1 star review when we are upfront about this at the time of schedule?  We will call to see what the issue is here we can make arrangements in special circumstances.  Sal President.
     
  • Review fromSamantha S

    Date: 02/10/2023

    5 stars
    I have used Sal's from inspections and cleanings, to installing a whole home humidifier. Everyone there is very helpful and the service is always top knotch.
  • Review fromjanet s

    Date: 02/09/2023

    5 stars
    Very thorough service to furnace and AC. Thank you!!! We have used Sal’s for years and have always been pleased!!
  • Review fromStephen M

    Date: 02/07/2023

    5 stars
    Excellent job in problem solving plumbing problem with leak underneath slab foundation!!!!
  • Review fromDeb V. P.

    Date: 02/07/2023

    5 stars
    I did business with this company after waiting quite awhile for an appt
    I wasn’t real happy with the technician and his work but Sals made it right. I must say they are very professional and follow up well.
  • Review fromAngela H

    Date: 02/01/2023

    5 stars
    Having previously used Sal's for AC & furnace cleaning, I had no doubts about calling for another furnace checkup. Serviceman was very professional and completed the job promptly. Even had a discount coupon for it!. Highly recommend Sal's.
  • Review fromJohn F

    Date: 02/01/2023

    5 stars
    Samuel fixed my furnace in a timely manner. He was very polite and focused at getting the job done. That is my second experience with Sal’s HVAC. Great company and great people.
  • Review fromPaulena H

    Date: 01/27/2023

    5 stars
    Sals employees are nice , knowledge and they left house clean after switching out my furnace. I will call this company again.
  • Review fromJoe K

    Date: 01/27/2023

    5 stars
    Adam did an excellent job inspecting my furnace including checking electrical systems, and found one capacitor going bad that he replaced. I only wish my annual physical was as thorough!!
  • Review fromRobert

    Date: 01/26/2023

    5 stars
    Very professional and thorough. Cost and repair was fully explained and completed to my satisfaction

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