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Business Profile

Lawn Maintenance

Evans Landscaping Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Maintenance.

Complaints

This profile includes complaints for Evans Landscaping Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Evans Landscaping Inc. has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/24/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Monday January 20th, Jim B***** of Evans Landscaping, Inc. ***************************** ###-###-####) notified me that I had to move my **** ********* ******* *** Motorhome.

      He proceded to tell me that they were hired by the city of ********* to demolish the house next door.

      Cats have been living in the abandoned house that's being demolished.

      These cats have urinated on my Motorhome batteries disabling the ability to start and move my Motorhome.

      Evans was ordering me to move my Motorhome off my driveway next to my house.

      The house is approximately 10-15 feet away from my Motorhome. Any professional company shall be able to not damage other people's property as a tree removal company would. If they are not an insured company they should not be performing demolition.

      See attached pictures.

      Thank you.

    • Initial Complaint

      Date:08/30/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good morning

      I placed an order approximately 3 to 4 weeks ago for delivery on 30 August

      I was told with the big gap between ordering and delivery of the rocks that I could receive first thing in the morning

      It's 0945 not delivery

      But not the half of it

      When I called to spoke to the manager J*** he told me that
      He was not the one I spoke to
      He could cancel my order
      He had 100 orders in front of me
      He did not really care

      Not good customer service
      Buyer beware

      I notice the company has very poor bbb rates I'm guessing cause of things like this

    • Initial Complaint

      Date:10/05/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Evans landscape truck delivered a load of mulch to my home. The truck driver raised the bed of truck to high and pulled down my power lines and cable and phone internet lines and ripped off the power lines mast on my roof. **** ****** was called out as was **** ******* Fire Department and the police because the power lines were on roadway on ******** ***** ****. The road was closed down and I list power for 2 days. I had to hire an emergency electrician and roofer to replace mast and power lines. Roofer to repairs holes in roof and Fiber optics to replace lines. I lost a lot of food out if 2 refrigerators and $ 3750 in bills from electricians and roofers. I gave Evans Lanscaping the bills and pictures of damage. So far three months later they have refused to pay me for the damage caused from there driver. They got bill from **** ****** and paid that but not me. This is totally unacceptable. I might have to hire an attorney to sue.

      Customer Answer

      Date: 10/24/2023

      Thank you for your investigation. The company did just send a check to cover the damages. You help in this is greatly appreciated.

    Evans Landscaping Inc. is NOT a BBB Accredited Business.

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