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Business Profile

Drug Abuse Information

BrightView Addiction Treatment Center

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for BrightView Addiction Treatment Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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BrightView Addiction Treatment Center has 89 locations, listed below.

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    Customer Review Ratings

    1

    Average of 6 Customer Reviews

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    Review Details

    • Alan D

      Date: 03/29/2025

      Alan D

      Date: 03/29/2025

      Worst methadone clinic Ive ever been to. Youre better off to just keep buying your drugs on the street. Dont go to this place. *******, theyre just gonna get you strung out on their drugs and then theyre just gonna make you jump through hoops like a puppet.

      BrightView Addiction Treatment Center

      Date: 03/31/2025

      ****, Were really sorry to hear that you had such a frustrating experience. Thats not the kind of care we want anyone to walk away with. Recovery is hard enough without feeling like you're not being supported the right way. We take feedback like this seriously and would truly appreciate the chance to understand more about what happened. If youre open to it, please reach out to us directly at ************ wed like to do better.

    • Constance L

      Date: 07/12/2024

      Constance L

      Date: 07/12/2024

      This company, Brightview Addiction Treatment Center in Batavia, Ohio deserves absolutely no stars from me, but, I have to give them one star in order to post my review. I'm very disappointed and extremely upset after being turned away with absolutely no help after spending almost 5 hours of telling my whole life story. I currently get a legal prescription for ***************** 7.5. I've been thinking about trying to get off of these pain pills for at least the past year. I always take more than I should so I'm always running out. So to keep myself from being sick, I seek treatment off the street. I made a very conscious decision that I am ready to get off of them. Since Brightview was close to my home, they were my first choice. So this company, Brightview, decided it was best for me to get with my doctor and have him taper myself down to get off of the pain pills. I will never understand how this is suppose to keep me from being sick. I feel like I was totally disrespected and my rights were completely violated. I just don't understand why I wasn't treated for my addiction just like anyone else that walks through Brightview Center's doors. I'm a 59 year old woman who came seeking help with a terrible, out-of-control addiction, and was turned away completely with no help whatsoever. My only conclusion that I could come up with is that I'm not someone with illegal addictions such as cocaine, heroine etc. In other words, since my addiction is not in illegal drugs, then I'm not the right type of candidate for this company to help. I thought all addicts like anyone else are supposed to be treated equal. I thought I had rights as a human being. I guess I was wrong. Ultimately, A friend referred me to ******* **** which was a godsend. I called and spent about an hour on a video chat, my prescription for ******** was waiting to be picked up a few hours later. I highly recommend people not waste your valuable time with Brightview Addiction Treatmt Ctr

      BrightView Addiction Treatment Center

      Date: 04/07/2025

      Hi,We're truly sorry to hear that you felt dismissed after seeking support with us. Taking the step to ask for help is incredibly courageous, and no one should leave feeling ********** BrightView, we strive to provide respectful, evidence-based care to all individuals, including those struggling with prescription medication use. We're sorry that your experience didnt reflect our ********** appreciate the chance to learn more and make things rightplease feel free to contact our compliance team at ************************************************************ you!

    • Jennifer Leigh

      Date: 06/06/2024

      Jennifer Leigh

      Date: 06/06/2024

      I have been a patient here for the past 9 months and as of last month they told all of their patients that they no longer had the right to stay in the program and receive their medicine from an outside Pharmacy. They said and I quote that we had 30 days to decide whether or not we wanted to get on board with the program and start receiving our medication in house or find a new place to go. I have talked to several different Rehabilitation clinics around Lexington and they have all said the same thing that this is illegal and that no matter what type of medicine a clinic prescribes, the patient has the right to decide where they want to get their medicine from. I am taking further steps at the moment to see what can be done for not only me but others at the clinic. They only offer one type of the medicine that I received and they don't even offer the same one that I am prescribed. It blows me away how people think they can dictate a patient's care when we have rights that says otherwise.

      BrightView Addiction Treatment Center

      Date: 06/11/2024

      ********* we are so sorry to see that you feel this way about BrightView. We have contacted our Operations Director to see how we can remedy this situation. At BrightView, we strive to provide the best services and care possible to our patients. However, we are also continuously looking for ways to improve. Although we cannot discuss personal matters on ******, we would love to hear more from you. If there is anything we can do to better our services, please give us a call!

      Jennifer Leigh

      Date: 06/12/2024

      If you were honestly trying to help people you wouldn't be giving ultimatums to your patients involving their care. All because you are now serving the area with methadone that requires on-site pharmacy and dosage other people have to suffer? This should be a punishable offense.

    • Tora S

      Date: 02/08/2024

      Tora S

      Date: 02/08/2024

      I was going to Brightview when it 1st was life Springs. I've been there for 5yrs when Dr. *** was running it as Life Springs hands down was the greatest place to go for addiction . Once he left & it became brightview all the changes came never seen the same doctor or counselor. The doctors r always wanting to make changes to ur case plans just because thy don't like u counselors want to just talk about themselves when thy used & want to judge on who had it worse . Hands down the worse place to attend for addiction. I do wish every addict the best of luck

      BrightView Addiction Treatment Center

      Date: 05/08/2024

      ****, we take feedback like yours very seriously. We are sorry to hear that you feel this way about BrightView and would love to know more about how we can remedy this situation. To share more of your thoughts and concerns with us, please give us a call! We would love to chat with you. Thank you!

    • Christy G

      Date: 01/02/2024

      Christy G

      Date: 01/02/2024

      The therapists here do not care about you whatever. I've been sober and I've been going to brightview for over 2 years I have never had a consistent therapist. When you try to go to their groups that they say are mandatory nobody's ever in them or they don't have anybody to run them so I haven't been to a group session and about a year and a half.I now go once a month and every time it's a four to five hour wait.Last time I was there I waited 5 hours until they told me they didn't even schedule me for an appointment. The only thing these people do are check boxes they do not care about you or your sobriety. And it's sad, and it hurts, to want to get clean and be sober and have nobody that cares? The people that are supposed to help you could care less...I'm about to relapse because of this place?!?!!!! I asked for a different therapist they gave me a brand new one that forgot to even schedule me. I was just diagnosed with cancer 2 months ago they made me miss an appointment at ***** clinic cuz I had to wait to get my prescription took 5 hours before they realized I didn't even have an appointment, so I had to cancel with my oncologist.

      BrightView Addiction Treatment Center

      Date: 01/08/2024

      ******** we take feedback like yours very seriously. We are verysorry to hear that you feel this way about BrightView. At BrightView, we strive to provide the best services and care possible. We would love to know more about how we can remedy this situation. To share more of your thoughts and concerns with us, please give us a call! We would love to chat with you. Thank you!

    • Joseph W

      Date: 09/16/2022

      Joseph W

      Date: 09/16/2022

      The brightview in ****** **** has the worst staff.very rude.every time I am there it takes 2 to 3 hours. I do not recommend going there

      BrightView Addiction Treatment Center

      Date: 01/08/2024

      ******* it saddens us to hear that you feel this way about BrightView. At BrightView, we care deeply for our patients and only wish to provide the best services possible. Your feedback helps us learn how we can do better. If you have any other thoughts on how BrightView can improve, please give us a call! We would love to hear more about how we can adjust our services. Thank you.

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