Reviews

This profile includes reviews for Omni Community Association Managers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Omni Community Association Managers, LLC

  6898 Harrisburg Pike Orient, OH 43146-9222

  
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  Omni Community Association Managers, LLC

  PO Box 395 Grove City, OH 43123-0395

  

Review Details

• Review fromRandy B

  Date: 07/15/2025

  1 star
  Omni Hoa is total scam , sending threatening letters to everyone over mailbox, I put new one in Abbie trails 2 years ago and stained it 3 times already, , mu house and property are always looking good, and Omni *** had nothing to do with it, they dont even keep the commentary up like theyre supposed to. They dont plant flowers. They dont cut the grass in a timely manner. The fountains are a joke. Snow removal is a joke on the *** is worthless nothing but blood suckers they keep harassing me I think Im gonna take legal acts

• Review fromTiara S

  Date: 07/06/2025

  1 star
  Lets be real, there isnt an option to leave 0 stars or a half star. This company is TERRIBLE!!! They will take your money, send emails to the community on things they are working on with 0 follow up if work was ever completed or not. They hired a crappy pool company that stole our equipment and dont even have the funds to keep an onsite manager working throughout the week. This list goes on but yeah, not worth a ***** of anyones money. Never use this company for *************** EVER!!!

• Review fromJd V

  Date: 05/17/2025

  1 star

  Jd V

  Date: 05/17/2025

  They need to be shut down now! They are purely predatory and harass people while providing zero help to them neighborhood. They switched to a cheaper trash company and now our streets stay COVERED in beer cans and trash. They allow this and other homes to have 4 foot grass while they harass the other homes with constant fines they keep making up! I have been verbally attacked and cussed out by their employees over the phone over minor issues. They are unstable. They are malicious and serve zero purpose. They are taking money from us and providing ZERO services. They need to be closed down now! They are the definition of a scam. Read their rules and see how predatory they are! They even lie to the rental companies in attempts to evict people they don't like personally! It's a shame they are allowed to operate for as long as they have.

  Omni Community Association Managers, LLC

  Date: 05/19/2025

  With the limited information provided in the Comment, I have been unable to determine who made the comment, or in which community they live.  However, I'm working with my staff to determine at least what community might be involved.  That said, the comment itself is full of untruths.  "We", i.e., Omni, do not choose the contractors, the Association's Board does.  We inspect every community we manage every ************************************************************** "...beer cans and trash...".  Yes, some people do not cut their grass as often as would be preferred, but "yes", those people get violation letters and potentially fines assessed to them as a result and in an effort to cause them to take better care of their homes and yards.  Neither the *** nor Omni has responsibility for mowing people's yards, the recourse is, as stated, potential fines which can lead to legal actions.  I trust that the author of the comment has recordings of the alleged verbal attacks and being "...cussed out...", because combined with stating that our employee(s) is/are 'unstable', 'malicious', a 'scam' and 'predatory', the author appears to be asking to be named as a defendant in a defamation suit.  ***s do not have the ability to evict tenants and would never suggest otherwise.  The rules referred to are the Deed Restrictions of the community, which Omni does not create, the community's developer does.  ************** contract simply calls for us to enforce them.  ********* is so full of clear inflammatory falsehoods that it would be improper for the BBB even to publish it.  I can be reached directly at ************** if this person wants to discuss and defend the contents of this "comment".I suspect the author received a late fee for not paying dues on time, or a violation notice for something on his/her Lot that needs to be addressed, and that's what's really at the bottom of these comments.

• Review fromLisa S

  Date: 03/15/2025

  1 star

  Lisa S

  Date: 03/15/2025

  This is a money hungry company. That take advantage of older residents in the neighborhood that has been in the community since 2006. This company is operating under false management. They have no clue on how to manage a community. They only plan meeting for the residents only (1) once a year. This is problematic. Let me just say this ******* Pond Subdivision is a developed subdivision & has been closed to any contractors development since 2010. The fees are ridiculous made up. The Homeowners is Unknowledgeable about what & why we are we paying fees . This is a scam company that lies to homeowners on why we need to be insured. Our pond in the back of subdivision is what they use as a safety measurement. When there is no water left in the pond. ****** Company has taken completely over land development. So tell me why they are charging each Resident $225.00 a year. In which the fees is steadily increasing every year. So what are we protecting here guys. The *** fees is supposed be used for Landscaping, Dry up Man-made pond that is fenced. So tell me what are they managing! They are targeted certain residents to further their cause of scamming residents with ridiculous fees. **** is a out of town company located orient **** if serve me correctly. They have no office to come to for residents / homeowners when addressing concerns. This company is based out someones home and collecting huge amounts of money from homeowners. They need to be petition out our neighborhood. And I hope any homeowner shall agree. As a homeowner we not going to stop until they are completely removed. Once again they are scammers. I dont want leave not 1 Star but I couldnt leave a review unless I hit 1 Star. This outrageous ridiculous.

  Omni Community Association Managers, LLC

  Date: 03/19/2025

  Ms. ****** is currently the defendant in litigation with the *** over complaints that she regularly and recurrently parks a food truck in her driveway, in front of her house, and sometimes in her side yard, all against the ***'s rules.  She is (according to her) is a former board member of the Association who is therefore very familiar with the ***, knows exactly why it exists.  Omni is an A+ rated member of the BBB with full offices less than 15 minutes from her subdivision, just south of ***********  The almost 300 communities we are privileged to serve would disagree that we are "false" or don't have a clue on how to manage a community.  Approximately 40 people are employed and working at our office full time.  Residents in communities managed by Omni come to the office almost every day.  Ohio law mandates the existence and operation of the *** in her subdivision, and Ohio law requires that the *** have four (4) different kinds of insurance.  The community has an elected Board that decides how often to meet, Omni is not the decision-maker for the community, just its manager.  No owners are "targeted" for anything, all owners are legally obligated to abide by the recorded deed restrictions which include paying dues and following rules that include not parking commercial vehicles in the subdivision (let alone parking in the side yard).  Ms. ****** is attempting to use a bad BBB review as a weapon in connection with her dissatisfaction with the fact that several neighbors complain regularly about her food truck being parked in this residential subdivision against the rules.  If her clearly false and defamatory statements against Omni are not retracted, we will consider a suit against her for defamation.

• Review fromAS S

  Date: 01/28/2025

  1 star
  They seem to target. We got fines for several things that we never got letters about. We would have obviously called and figured it out. When we called they took off half and said they couldn't take off lawyer fees still. We never got letters, they don't send emails. ****, at least put a note on my door. Our neighbors also got a violation and no letter. The guidelines are so strict that even though we are working hard to keep our brand new home nice and improve it they still find violations. They have a person drive around every week to tattle on whatever homeowners are doing. They gave us a violation for having our trash cans next to our garage door and told us to put a screen around them. We did and then they fined us for not getting approval for something they told us we had to have. They also give you rules for your backyard that no one sees. It's insane. I think it's a scam saying they send letters that they don't and then fine you for not responding. Obviously we would have responded if we knew instead of letting fines pile up but they insist that since their system says they sent a letter they did. Where is the tracking? They think that we just ignored 9 letter when we responded to the first one? Something is wrong with their system and instead of understanding and figuring it out they just put the blame on us still.

• Review fromAl C

  Date: 09/24/2024

  1 star

  Al C

  Date: 09/24/2024

  They make things up just to collect money then never return calls or emails. Scam of a company like most HOAs

  Omni Community Association Managers, LLC

  Date: 09/25/2024

  I don't understand this comment. I checked the records in our system for this owner, and find that she has no unpaid balance with her HOA, and has never had any kind of unusual account activity or charges. She did submit for (and pay the normal fees associated with) two Design Review requests, and both were processed and conditionally approved in the normal time frames. I see she called three times withing about 15 minutes yesterday, leaving 2 voicemail messages and hanging up once after a short period. Those were less than 24 hours ago. Our standard response time is "within 48 hours" depending upon current call volumes. I'm bewildered at what led to a claim of "making things up to collect money", as her account shows nothing. On the never return calls, it's been less than 24 hours. I find no e-mail communications from her although she did reach out in mid-****** using Omni Anywhere (our online app) asking a question about how to submit for *** reviews, which was responded to within 24 hours.

• Review fromMaryam B

  Date: 05/03/2024

  1 star

  Maryam B

  Date: 05/03/2024

  The worst customer service and HOA company. From front desk person to Lisa and Bobby management whom I spoke to everyone were rude and unhelpful. The company is a scam. I paid the HOP fee after second bill as I forgot about the first bill. A week after I get a bill with overdue fee, which I ignored as I had already paid the balance. Fast forward 2 months later I get a bill that not only they did not drop the over due fee but they added another $10 for the delinquent overdue fee!! Unheard of!!!Called and spoke to the useless accounting and management and they would not drop the fees and threatened if I don’t pay over due fee it will keep increasing. They even admitted that their review for over draft fee was after the date of my check but since they received it in mail after the review they refuse to drop this $45 fee!

  Omni Community Association Managers, LLC

  Date: 09/25/2024

  This owner was billed along with the rest of the owners in the community, in January. In mid-February, shortly before payment was due, she called our office asking questions about the bill and what the *** fees are used for. We answered her questions. She did not make payment until the end of March, by which time a late fee had been charged to her account ($25). The payment she made did not pay the account in full. Instead of charging an additional late fee when this happens, we issue and send a new Statement showing the partial payment, and a $10 Statement Fee is charged. The owner acknowledges that she simply forgot to pay the bill on time. Late fees are not removed from accounts unless they are the result of an error on the ***'s end, which did not occur in this case. I understand that she does not like the answer, that the fees weren't to be waived, but the answer was correct and is not "poor customer service", it's just an answer she doesn't like.

• Review fromBrandon S

  Date: 04/17/2024

  1 star

  Brandon S

  Date: 04/17/2024

  Owned by the same lawyer who bills out his service. Staff is rude when you call in. Worst business I've ever dealt with. I've owned several businesses. Been a millionaire since I was 26. I'm humble but this guy....ha. he's something else. Run from this company. They're are plenty others who who will treat you better and privy you the level of service you deserve.

  Omni Community Association Managers, LLC

  Date: 09/25/2024

  A very curious comment from Mr. ****** in light of the e-mail message he sent us on the very same day. Here's what he told us:Good evening!I understand that my partner, [name redacted] reached out last night or earlier this morning, but I wanted to echo his compliments. The meeting was very well run. We walked away feeling that we are in good hands with Omni and the directors that were elected. I will apologize for my behavior at the end of last year. As a first time homeowner I am very passionate about where we live. We love our house the community. This is also a reason I chose not to run as Ive learned as a passionate person I get a little too heated.Regards ******* ****** I do not see that I have any further communications from him.

• Review fromLuka G

  Date: 04/17/2024

  2 stars

  Luka G

  Date: 04/17/2024

  Not good - Omni allowed our hood's newly laid sod to wither & die & DIDN'T fight Peabody to take proper care - care that we paid for! Now we have weeds & horrible grounds surrounding our new beautiful homes..... very sad.! We have been lied to time & again, that someone would come out - we are a big NO VOTE for Omni.

  Omni Community Association Managers, LLC

  Date: 09/25/2024

  I cannot find any records of this individual as an owner in one of our managed communities, without which I cannot address or comment on his stated concerns. I will say, that normally, new sod care is the responsibility of the homeowner, even in communities in which the *** handles mowing and trimming. I don't know if that's the case in this instance, but I'm not aware of any community-wide complaints we've received about failing to water sod in early April of this year.

• Review fromTrevi E

  Date: 02/05/2024

  1 star

  Trevi E

  Date: 02/05/2024

  HUGE and ridiculous increase to the HOA fees in less than two years. OMNI alleges this is due to the cost of everything. However, our snow removal service is a complete joke and a waste of money, and the crew they have doing our landscaping does a horrible job. This HOA company is absolutely AWFUL!

  Omni Community Association Managers, LLC

  Date: 09/25/2024

  I was unable to locate this person by use of the individual's disclosed name or e-mail, without which I am unable to comment or respond.